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Novel Tourist
garethgdr
Posts: 1
Registered: ‎07-03-2012

Problems with dual monitors

Hi,


I have a dual monitor setup, running on Windows XP with Skype 5.8.

 

Video calling is causing me issues... As soon as I start one my image is maximised on one of the monitors, and although I can see a small image of the other party I am unable to view any shared screens or anything like that as it appears to disappear behind the massive picture of me!  I can't gain access to the Skype menu or any settings, as these disappear behind the huge picture of me too.  I have tried compact view, no difference.

 

Can anyone advise?

 

Gareth

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Super Adventurer
VooDooDoll
Posts: 1,842
Registered: ‎06-10-2011

Re: Problems with dual monitors

I think double-clicking on the video image should change the call window from full screen to maximized window mode.

 

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Super User
g4pilut
Posts: 12,934
Registered: ‎27-06-2011

Re: Problems with dual monitors


garethgdr wrote:

Hi,


I have a dual monitor setup, running on Windows XP with Skype 5.8.

 

Video calling is causing me issues... As soon as I start one my image is maximised on one of the monitors, and although I can see a small image of the other party I am unable to view any shared screens or anything like that as it appears to disappear behind the massive picture of me!  I can't gain access to the Skype menu or any settings, as these disappear behind the huge picture of me too.  I have tried compact view, no difference.

 

Can anyone advise?

 

Gareth


I'm running dual monitors here and have never seen the behavior your describing.  My guess is that you have some other program installed that shows your webcam's output in the foreground whenver the webcam is started.

 

The small window of the incoming video you describe is probably a pop-out that the newer versions of Skype provide when Skype is not in focus but a video call is in progress.   As an aside, you can disable that pop-out by clicking on Tools > Options > Calls and unchecking "Show call controls when Skype is in the background."

 

When you're on a video call next, try double clicking on the Skype icon in the system tray, or clicking on Skype on the Task Bar.  Either of those may bring Skype into the foreground and correct the problem. 

 

If that doesn't work, I'm guessing you'll have to find what other program is causing your own video to be in the foreground.  What you're experiencing is not normal Skype behavior.




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