The Skype Community

in
Reply
Novel Adventurer
bojan-house
Posts: 2
Registered: ‎31-10-2011

Problems with Skype and Flash

Since about two weeks ago I have a problem with skype running on my Windows 7 (Bit). The problem is that when I start Skype 5.5, something happens and the computer stops all sounds. Then if I try to open a video in windows media player it also does not work. If I open youtube I get the message that shockwave player has creased. My computer becomes very slow and to make matter worse even Skype does not work. The only way to close the programs is with the task manager and the only way to get videos to work again is if I restart my computer. I don't know what to do I wrote to Skype Support they sent me the following e-mail. But it did not help. 
 


 Try the following actions to see if they fix your problem:

  1. Check that your PC meets the system requirements for the latest version of Skype. If you are unsure what the system requirements are, please see:

    If your computer doesn’t meet the system requirements, we cannot guarantee that Skype will work properly for you.
  2. Make sure that your version of Windows has the latest service packs and updates installed (including any ‘optional updates’) by visiting:

    If you are unsure how to keep Windows up to date, please visit:

  3. Check that Skype is not running in a compatibility mode as it may not work correctly. 
  4. Download the latest version of DirectX for your version of Windows.
    For Windows Vista and Windows 7, you can get the latest version of DirectX by updating Windows with the latest service packs and updates (see above).
  5. Make sure that you have the latest device drivers for the sound and video hardware you use with Skype. These are available on the device manufacturer's website.
  6. Some firewalls need to be configured so that Skype works properly. For help with configuring your firewall so that it works with Skype, please visit:


  1. Reinstall Skype by downloading the latest version from:

If the above suggestions did not solve your issue, we recommend that you follow the instructions below to completely uninstall Skype and then reinstall the latest version.

 

Uninstall Skype.

  1. In the Run window , type appwiz.cpl and click OK. A function called Uninstall or Change Programs appears – it is part of your Control Panel.
  2. In the list under Organize, scroll down and select Skype. Right-click and select Uninstall.

Delete the Skype application folder.

  1. In the Run window , type %appdata% and click OK.
  2. Delete the whole Skype folder.

Delete entries from the Registry Editor.

  1. In the Run window, type regedit and click OK. The Registry Editor window appears.
  2. Select Edit from the top menu and click Find. Type Skype into the Find what field.
  3. Right-click on the Skype entry that appears in the search results and click Delete.
  4. Repeat steps 3 and 4 until there are no entries found.

Install the latest version of Skype.


Please use plain text.
Super User
ruwim
Posts: 23,460
Registered: ‎27-06-2011

Re: Problems with Skype and Flash

Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for any recent error messages. More explanation is provided in the General box whenever you click on the error message.
Please use plain text.
Novel Adventurer
bojan-house
Posts: 2
Registered: ‎31-10-2011

Re: Problems with Skype and Flash

Thx for the advice. I looked up that there are no error mesages. I don't know what else to do.

Please use plain text.
Super User
ruwim
Posts: 23,460
Registered: ‎27-06-2011

Re: Problems with Skype and Flash

What is the version of Flash Player installed on your computer?
Please use plain text.
Casual Adventurer
Silicium
Posts: 5
Registered: ‎27-07-2012

Re: Problems with Skype and Flash

[ Edited ]

Adobe Flash hangs up (freezes) the Google Chrome and Skype in Windows 7 - here's the solution found - http://silkcode.blogspot.com/2012/07/adobe-flash-hangs-up-freezes-google.html

Please use plain text.
Tourist
756432134567543
Posts: 1
Registered: ‎08-08-2012

Re: Problems with Skype and Flash

Skype with Flash player is crashing and invading privacy.

I have kicked out all the new Skype versions with Flash player.

On the daughter's machine, new Skype with Flash never worked properly with the existing sound card.

On my notebook, same crashing and instability story.

 

The question stands:

How many times you will hit the wall with your head?

I do not want to neither download Flash, nor use and Flash player.  Flash Player == NO NO.

If somebody will push me, I will quit Skype for good. Understood?

Please use plain text.
Facebook Twitter

© 2013 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling