Re: Problems with Signing Into Skype - Message "Sk...

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Problems with Signing Into Skype - Message "Skype can't connect"

Hello, 

I have been having a problem with signing into Skype since I have updated it a few days ago. I put in my password and click "Sign me in," and after about 1-2 minutes of loading, it says, "Skype can't connect." Is there anything I can do about that? 

Thank you

User1828
Casual Adventurer

images.message_type_solution.altAccepted Solution

I have solved the problem. It was blocked my firewall. Thanks a lot!

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mlee51
Novel Adventurer

images.message_type_solution.altAccepted Solution

that also solved my problem....the McAfee blocked Skype.

 

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User1828
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Message 1 of 62 (25,085 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

What Firewall and Antivirus applications are installed on your computer?

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ruwim
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Message 2 of 62 (25,071 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

McAfee is installed. However, I did not have problems for a long time.
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User1828
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Message 3 of 62 (25,062 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

I have solved the problem. It was blocked my firewall. Thanks a lot!
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User1828
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Message 4 of 62 (25,056 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

how did you get the firewall to not block?

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lkavanek
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Registered: 04-07-2012
Message 5 of 62 (25,009 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

I tried to log-in to skype and I still get the message "cannot connect"  need help

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acutemi007
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Message 6 of 62 (24,774 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

I use McAfee. Go to Action Menu > View Application List. At this point you should see a list of programs installed in your computer. Find the Skype files and check all boxes related to Skype which are blocked. Then click "Approve" and Skype should work after that.

I hope that's clear and helps.

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User1828
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Registered: 03-07-2012
Message 7 of 62 (24,740 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

I am experiencing the same problem; have only used Skype for the past month with no issues.  A few days ago, I went to sign in and it said Can't connect to Skype.  I am also using McAfee.  As I am new to this, not too good at troubleshooting.  Not sure where the Action Menu is...is this in McAfee or in Skype.  Would you be so kind to direct me so I can see if this fixes my problem.

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mommabear_paula
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Message 8 of 62 (24,664 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

Step 1: Click "Action Menu" (It is hightlighted in yellow)

Step 1.JPG

 

Step 2: Click "View Application List" (Circled in red)

Step 2.jpg

Step 3 and 4: Search for the Skype files and see which ones are "blocked. Check the boxes which are "blocked" (as circled in yellow). Then click "approve" (as circled in yellow).

 

Step 3.JPG

 

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User1828
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Registered: 03-07-2012
Message 9 of 62 (24,627 Views)

Re: Problems with Signing Into Skype - Message "Skype can't connect"

omg thats the prob i have with MCafee! how did u open that mcafee programm? pls help me
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johnyphx
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Registered: 04-07-2012
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