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Novel Adventurer
leetozzy
Posts: 4
Registered: ‎16-08-2011

Problem with recording device?

Everytime I call someone or they call me it ends the call automatically and says problem with recording device. It works on everything else tho, how do I fix this?

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Problem with recording device?

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

 

Please also see these:

 

https://support.skype.com/en-us/faq/FA10658/How-can-I-ensure-my-DirectX-and-graphics-drivers-are-wor...

 
If you are using WIN7 please see this: https://support.skype.com/en-us/faq/FA10330/Sound-guide-Windows-7

 

http://support.skype.com/en-us/category/CALL_QUALITY/

 

Note: the above link has 2 pages so please view them both.

 

https://support.skype.com/en-us/faq/FA265/How-can-I-make-a-test-call

 

https://support.skype.com/en-us/faq/FA10746/How-can-I-improve-my-audio-quality

 

Also, you can use the Skype client program window at anytime and do:

 

Hellp -> Call Quality Guide -> Sound Check Wizard

 

A new version has just been released August 02, 2011:


Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.

 

This new version is 5.5.0.113 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

 

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Novel Tourist
zagreb2live
Posts: 1
Registered: ‎21-05-2012

Re: Problem with recording device?

[ Edited ]

i have the same *edited* problem skype awnser donsnt help *edited* !

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Super User
ruwim
Posts: 23,483
Registered: ‎27-06-2011

Re: Problem with recording device?

[ Edited ]

zagreb2live wrote:
i have the same **bleep** problem skype awnser donsnt help **bleep** !

What settings do you see for microphone in Tools -> Options -> Audio settings?

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Novel Tourist
chas1
Posts: 1
Registered: ‎21-05-2012

Re: Problem with recording device?

[ Edited ]

i have the same problem, skype answer donsnt help

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Novel Tourist
JCrazyKiller
Posts: 1
Registered: ‎03-07-2012

Re: Problem with recording device?

Just unplug the webcam or microphone, plug it back in and this should work. It did for me, but that might just be luck :tongue:

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Novel Adventurer
zarin
Posts: 2
Registered: ‎09-11-2012

Re: Problem with recording device?

hi,whenever i try to call via skype or they try to call me it dosnt work.it just faild the call. so how i can i fix it.i have windows 7home primium and asus web cam7.3.i am getting tiard of it.please help me .

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Super Aviator
Tamim
Posts: 25,223
Registered: ‎27-09-2011

Re: Problem with recording device?


zarin wrote:

hi,whenever i try to call via skype or they try to call me it dosnt work.it just faild the call. so how i can i fix it.i have windows 7home primium and asus web cam7.3.i am getting tiard of it.please help me .


try this FixIT

http://support.microsoft.com/mats/AudioPlayback/

 

try to set the sound input to microphone.

 

In the call, Click Call quality >> Microphone >> Set the input to your microphone.

 

setmic.PNG

Regards,
Tamim
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Novel Tourist
seb0090
Posts: 1
Registered: ‎01-03-2013

Re: Problem with recording device?

I'm at work (without administrator's code) with a microphone "speechmike philips".  This microphone works fine on windows and other programs.

Even on skype, I can see that the volume of heard sound is moving! But still, skype gives to me the same error "problem with recording device" without further explanations.

Could you help me?

Thank you.

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