Problem with recording device?

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Problem with recording device?

Everytime I call someone or they call me it ends the call automatically and says problem with recording device. It works on everything else tho, how do I fix this?

leetozzy
Novel Adventurer
Kudos: 17
Posts: 4
Registered: 16-08-2011
Message 1 of 15 (33,448 Views)

Re: Problem with recording device?

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

 

Please also see these:

 

https://support.skype.com/en-us/faq/FA10658/How-can-I-ensure-my-DirectX-and-graphics-drivers-are-wor...

 
If you are using WIN7 please see this: https://support.skype.com/en-us/faq/FA10330/Sound-guide-Windows-7

 

http://support.skype.com/en-us/category/CALL_QUALITY/

 

Note: the above link has 2 pages so please view them both.

 

https://support.skype.com/en-us/faq/FA265/How-can-I-make-a-test-call

 

https://support.skype.com/en-us/faq/FA10746/How-can-I-improve-my-audio-quality

 

Also, you can use the Skype client program window at anytime and do:

 

Hellp -> Call Quality Guide -> Sound Check Wizard

 

A new version has just been released August 02, 2011:


Please click the "Get Skype" link at the top of this page and download the normal version of Skype, NOT the beta version to get this new version.

 

This new version is 5.5.0.113 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype

 

TheUberOverLord
Aviator
Kudos: 1614
Posts: 12505
Registered: 27-06-2011
Message 2 of 15 (33,319 Views)

Re: Problem with recording device?

[ Edited ]

i have the same *edited* problem skype awnser donsnt help *edited* !

zagreb2live
Novel Tourist
Kudos: 1
Posts: 1
Registered: 21-05-2012
Message 3 of 15 (31,961 Views)

Re: Problem with recording device?

[ Edited ]

zagreb2live wrote:
i have the same **bleep** problem skype awnser donsnt help **bleep** !

What settings do you see for microphone in Tools -> Options -> Audio settings?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 7395
Posts: 36754
Registered: 27-06-2011
Message 4 of 15 (31,957 Views)

Re: Problem with recording device?

[ Edited ]

i have the same problem, skype answer donsnt help

chas1
Novel Tourist
Kudos: 1
Posts: 1
Registered: 21-05-2012
Message 5 of 15 (31,946 Views)

Re: Problem with recording device?

Just unplug the webcam or microphone, plug it back in and this should work. It did for me, but that might just be luck :tongue:

JCrazyKiller
Novel Tourist
Kudos: 0
Posts: 1
Registered: 03-07-2012
Message 6 of 15 (31,575 Views)

Re: Problem with recording device?

hi,whenever i try to call via skype or they try to call me it dosnt work.it just faild the call. so how i can i fix it.i have windows 7home primium and asus web cam7.3.i am getting tiard of it.please help me .

zarin
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 09-11-2012
Message 7 of 15 (29,976 Views)

Re: Problem with recording device?


zarin wrote:

hi,whenever i try to call via skype or they try to call me it dosnt work.it just faild the call. so how i can i fix it.i have windows 7home primium and asus web cam7.3.i am getting tiard of it.please help me .


try this FixIT

http://support.microsoft.com/mats/AudioPlayback/

 

try to set the sound input to microphone.

 

In the call, Click Call quality >> Microphone >> Set the input to your microphone.

 

setmic.PNG

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Tamim
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Tamim
Super Aviator
Kudos: 8190
Posts: 32360
Registered: 27-09-2011
Message 8 of 15 (29,953 Views)

Re: Problem with recording device?

I'm at work (without administrator's code) with a microphone "speechmike philips".  This microphone works fine on windows and other programs.

Even on skype, I can see that the volume of heard sound is moving! But still, skype gives to me the same error "problem with recording device" without further explanations.

Could you help me?

Thank you.

seb0090
Novel Tourist
Kudos: 0
Posts: 1
Registered: 01-03-2013
Message 9 of 15 (26,803 Views)

Re: Problem with recording device?

HI everybody, i think i got the solution :  

 

On windows:

1.  click on windows start, type sound, click on the 'sound' dialog box.

2. click on the 'recording' tab

3.Double click on :  Microphone, high definition audio device.    

4. On the 'general tab' check if the device is set to 'enabled'  (below the box)

5. Click on the 'levels' tab

6. Set microphone to maximum (100% ) and  microphone boost to 0.0

7.click apply.

 

On skype:

1 log in

2. Make a call on echo sound test service.  It will guide you in a step to record your voice and make you hear what you said in the test.   If it works, you are done. 

 

 

It worked for me. 

 

 

cheers.

 

ginomiguel
Novel Adventurer
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Posts: 3
Registered: 04-09-2013
Message 10 of 15 (19,500 Views)
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