Problem with playback device?

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Problem with playback device?

It says "Problem with playback device" every time I call. What should I do?

 

polarbubbie1
Novel Adventurer
Kudos: 45
Posts: 3
Registered: 03-03-2012
Message 1 of 52 (96,040 Views)

Re: Problem with playback device?

That error message indicates Skype isn't playing nicely with the selection in Tools > Options > Audio settings > Speakers.

 

Click through to that setup page.  Click on the pull down arrow in the right side of the Speakers box.  If there are other choices there, select each one at a time, testing each with the green test button next to the box.

 

If you find a selection that tests properly, save that selection and try another call.




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 2 of 52 (95,957 Views)

Re: Problem with playback device?

That doesn't work, there is no options when I get to the speakers options.
polarbubbie1
Novel Adventurer
Kudos: 45
Posts: 3
Registered: 03-03-2012
Message 3 of 52 (95,955 Views)

Re: Problem with playback device?

What version of Skype are you running?  Click on Help > About Skype for the specific version number.

 

What version of Windows?

 

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 4 of 52 (95,942 Views)

Re: Problem with playback device?

Windows 7, version 5.8. something something.
polarbubbie1
Novel Adventurer
Kudos: 45
Posts: 3
Registered: 03-03-2012
Message 5 of 52 (95,940 Views)

Re: Problem with playback device?

Try going to Start > Control Panel > Sound.  If there are other options on the Playback tab, try those to see if any of them will work with Skype.




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
Community Ambassador icon
Kudos: 916
Posts: 12934
Registered: 27-06-2011
Message 6 of 52 (95,937 Views)

Re: Problem with playback device?

Hi I am having the same problem and did what you said to do but it is still not working. Do you know what else I can do?
Santoshchibber
Novel Tourist
Kudos: 2
Posts: 1
Registered: 20-06-2012
Message 7 of 52 (95,028 Views)

Re: Problem with playback device?


Santoshchibber wrote:
Hi I am having the same problem and did what you said to do but it is still not working. Do you know what else I can do?

What settings do you have for Speakers in Tools -> Options -> Audio settings? Can you hear any sound when pressing the green test button next to the Speakers settings?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6330
Posts: 42464
Registered: 27-06-2011
Message 8 of 52 (95,017 Views)

Re: Problem with playback device?

I have the same problem.  I've adjusted the device in skype and in Windows, and I do not hear anything with the green test arrow.  When I use older versions of skype, it works.  ???

Ted86
Novel Tourist
Kudos: 3
Posts: 1
Registered: 12-07-2012
Message 9 of 52 (93,832 Views)

Re: Problem with playback device?

[ Edited ]

OH MY GOD! I figured it out. Finally! After all this time! Here's what you have to do:

 

1)Go to Control Panel.

2)Go to Hardware and Sound.

3)Click on Sound.

4)Click on your default speakers, and select as "Default Speakers".

5)Click on properties.

6)Go to the "Advanced" tab.

7)Click on "Restore Defaults".

 

 Tip: Don't forget to press "OK".

You're done with the system part!

 

1)Now, go to Skype.

2)Go to Tools>Options.

3)Click on Audio Settings.

4)Click on the green button with the arrow. If it works, you're done. Or, click on the drop-down menu, and select your default speakers. If it still doesn't work, then read on.

5)Click on "Show Advanced Options".

6)Select your default speakers, then click on move up, until it's at the very top.

7)Test your speakers!

Tip: Don't forget to save.

If it still doesn't work, (Which is weird; there is nothing more you can do, and the possibility of it not working is really low.) then I can't help you more.

 

MeowFox
Casual Tourist
Kudos: 12
Posts: 1
Registered: 20-07-2012
Message 10 of 52 (93,462 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling