Re: Problem in installing skype.

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Re: Problem in installing skype.

I found the file and renamed it.  When you say restart skype, you just mean to double click on the icon to open it?  If so, it still does nothing.

hortman1993
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Message 21 of 51 (594 Views)

Re: Problem in installing skype.


hortman1993 wrote:

I found the file and renamed it.  When you say restart skype, you just mean to double click on the icon to open it?  If so, it still does nothing.


What Windows system are you on (XP, Vista, Windows 7, is it 32 or 64-bit)?

ruwim
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Message 22 of 51 (570 Views)

Re: Problem in installing skype.

windows xp

hortman1993
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Message 23 of 51 (565 Views)

Re: Problem in installing skype.

On your computer open this folder:

 

C:\Program Files\Skype\Phone\

 

Do you see there the Skype application file (Skype.exe). If so, then try to double click on this file.

ruwim
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Message 24 of 51 (561 Views)

Re: Problem in installing skype.

it is there - clicked it - nothing; right clicked & pressed "open" - nothing!
hortman1993
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Message 25 of 51 (558 Views)

Re: Problem in installing skype.

Have you checked your Firewall and Antivirus?

ruwim
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Message 26 of 51 (543 Views)

Re: Problem in installing skype.

i don't really know how to do that but will try to search online & see if I can figure it out

hortman1993
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Message 27 of 51 (538 Views)

Re: Problem in installing skype.

I completely turned off my firewall and virus scan to see if that made a difference.  Still won't open.

hortman1993
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Message 28 of 51 (528 Views)

Re: Problem in installing skype.

This is one of the so-called “tuff cases”. Have you tried to re-boot your computer? Sometimes such a simple action can help.

ruwim
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Message 29 of 51 (514 Views)

Re: Problem in installing skype.

several times

 

it wouldn't be such a big deal except this has been the greatest way for my family to talk with my husband in afghanistan

 

thanks for your help

hortman1993
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Message 30 of 51 (505 Views)
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