Password and email account lost

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Password and email account lost

Hi

 

I forgot my skype password and the email id associated with it no longer exists. (The domain was closed by the company). Is there a way that I can retrieve my password. I want to use my existing account.

 

Thanks

- Niks

niks
Novel Tourist
Kudos: 8
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Registered: 18-12-2011
Message 1 of 14 (23,514 Views)

Re: Password and email account lost

I am having the same problem and there is no asnwer to the question:sad:

firstdianne1
Tourist
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Registered: 10-01-2012
Message 2 of 14 (23,359 Views)

Re: Password and email account lost

If you no longer have the email address which was used to create a Skype name the only other way to reset your password is to have a record of some purchase history with that account.  If you can provide such info to Customer Service it will let them be sure you're really the creator/owner of the account in question.

 

If you don't have the email address and there is no purchase history info available, you won't be able to reset your password.




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g4pilut
Community Ambassador
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Kudos: 927
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Registered: 27-06-2011
Message 3 of 14 (23,356 Views)

Re: Password and email account lost

if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;

 

https://login.skype.com/account/password-automation



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Skype-User
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Registered: 10-08-2011
Message 4 of 14 (23,354 Views)

Re: Password and email account lost


niks wrote:

Hi

 

I forgot my skype password and the email id associated with it no longer exists. (The domain was closed by the company). Is there a way that I can retrieve my password. I want to use my existing account.

 

Thanks

- Niks


If you cannot remember your registered email address or password, you’ll need to create a new Skype account.

 

But, If you have paid for at least one Skype feature, you can reset your password even if you have forgotten your password and registered email address.

 

https://login.skype.com/account/password-automation

 

You may also find the following links helpful:

 

Forgotten your password?

Help for Skype I’ve forgotten my password


 

You can also File a support request or send an email directly to Skype and explain your problem in detail and they will be able to sort it.

 

How can I contact Skype Customer Service?

 

What is live chat support?

Regards,
Tamim
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Tamim
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Message 5 of 14 (23,342 Views)

Re: Password and email account lost

same problem with mine..i forgot my password and my email address doesn't work..I can change my old email address with a new one?; or my skype address is lost forever?

valina
Casual Tourist
Kudos: 0
Posts: 1
Registered: 23-02-2012
Message 6 of 14 (23,261 Views)

Re: Password and email account lost

If you don't have the same email address, the only recourse is if you had a paid service and can verify billing info.  If you can't do that then yes, your Skype name is gone forever.

 




Please note: I do not respond to requests for help via Private Message.
g4pilut
Community Ambassador
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Message 7 of 14 (23,249 Views)

Re: Password and email account lost

No, it is not necessarily lost.

If you have your skype on your computer with the original password set to "auto log on at start up" and if the computer can log on automatically, then the password is still recorded on your computer.

You will need to unhash the code with one of the applications available on the net.
Rockjaw
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-06-2012
Message 8 of 14 (22,928 Views)

Re: Password and email account lost

Well it is actually quite easy, just remake the non-existing email. For example if it was "blabla25@hotmail.com" and it's shutdown for certain reasons, just simply make the same

"blabla25@hotmail.com" , reset your password. And there you go.


niks wrote:

Hi

 

I forgot my skype password and the email id associated with it no longer exists. (The domain was closed by the company). Is there a way that I can retrieve my password. I want to use my existing account.

 

Thanks

- Niks


 

rizbo
Novel Tourist
Kudos: 0
Posts: 1
Registered: 25-11-2012
Message 9 of 14 (20,198 Views)

Re: Password and email account lost

hi all i have big problem with skype..

1 friend in my skype send me one photo...

after 1-2 day Changed my imail and password .. what to do????

 

 

koygioy
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 28-03-2013
Message 10 of 14 (15,779 Views)
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