15-02-2014 06:44 - edited 15-02-2014 06:51
So I've been having a lot of trouble all of a sudden with my skype. When I do manage to log in, no one shows up as online. My roommate who is skypeing 3 of my skype friends over skype are all online. Additionally, skype can't even talk to echo sound test.
Also, when I quit skype, if I restart it, it says I'm already logged in and if I look at task manager, it has two skypes.
I have uninstalled and reinstalled skype twice.
I am on an alienware m14 laptop with windows 8 (not 8.1).
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
If you are on the latest Skype 6.5/6.6/6.7/6.9/6.10/6.11/6.13 version, then do also this:
Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.