Not installing correctly

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Not installing correctly

Well, I've installed and uninstalled Skype about 10 times, and it's never worked for me, at all. When it installs, it asks me my language preference, says that it's starting to install, and then all I get is a blank white window with the dropdown buttons "Skype", "Tools", and "Help", that I can't press. Help? :/ I've included a screenshot. 

Novel Tourist
Kudos: 0
Posts: 1
Registered: 22-07-2012
Message 1 of 2 (118 Views)

Re: Not installing correctly

The problem is with your Internet Explorer and JavaScript.


Please, answer first these questions:


What version of Windows are you on? Is it 32-bit or 64-bit?


What is the version of Internet Explorer installed on your computer?


In Internet Explorer go to Help -> About Internet Explorer.


P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Community Ambassador
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Kudos: 7397
Posts: 36778
Registered: 27-06-2011
Message 2 of 2 (103 Views)

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