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Novel Tourist
samsonhohoho
Posts: 1
Registered: ‎24-02-2012

My skype kept stopped responding during voice calls

My skype kept stopped responding during voice calls, please help, many thanks. 

 

I tried to install the beta version but still doesnt work (http://skype.com/go/getskype-beta)

 

Here is the error for skype

 

Faulting application name: Skype.exe, version: 5.8.0.156, time stamp: 0x4f3bb389
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0x1188
Faulting application start time: 0x01ccf30df49150c8
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 3fb3db26-5f01-11e1-9a2d-984be19a3070

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Claudius
Posts: 4,484
Kudos: 5,804
Solutions: 354
Registered: ‎22-06-2011

Re: My skype kept stopped responding during voice calls

Does the problem still persist after a Windows reboot? Do you use any USB audio devices or webcams? You might want to try unplugging those temporarily.

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Super User
ruwim
Posts: 23,334
Registered: ‎27-06-2011

Re: My skype kept stopped responding during voice calls


samsonhohoho wrote:

My skype kept stopped responding during voice calls, please help, many thanks. 

 

I tried to install the beta version but still doesnt work (http://skype.com/go/getskype-beta)

 

Here is the error for skype

 

Faulting application name: Skype.exe, version: 5.8.0.156, time stamp: 0x4f3bb389
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000200
Faulting process id: 0x1188
Faulting application start time: 0x01ccf30df49150c8
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: 3fb3db26-5f01-11e1-9a2d-984be19a3070


Please, see this thread:

 

http://community.skype.com/t5/Windows/Skype-crashes-immediately-after-starting/td-p/481355/highlight...

 

The OP of this thread had exactly the same error message (Exception code: 0xc0000005 and Fault offset: 0x00000200).

 

In his an also another similar case, the problem was related to a virus. Avast was not able to detect this virus but Panda Cloud did, and the issue was resolved.

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