My skype isn't working..

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My skype isn't working..

Okay, So, I just downloaded Skype to my laptop. I got to the last step when you log in, (I already had a account), I put my username and password in the boxes as it says to, But log in button doesn't work, i press it and it doesn't budge... What could this be?
AnnnaNichole15
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Kudos: 2
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Registered: 01-08-2011
Message 1 of 11 (8,910 Views)

Re: My skype isn't working..

Please follow these Steps:

 

1. Only do Step 1 if you are on WIN7:

 

Stop Skype.

 

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

 

Try to launch Skype.

 

2. If Step 1 fails or you are NOT using WIN7 do:

 

Open an Internet Explorer browser, and go to msn.com, what happens?

 

If it fails, Please do the instructions below. Using your Windows Control Panel, please do:

 

Internet Options -> Advanced Tab Please click the "Reset" button.

 

Then, Go to the Connections Tab.

 

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

 

Close any open Internet Explorer browser windows, open a new IE browser window and try msn.com again. What happens? If it works, please stop/start Skype What happens?

 

3. If Step 2 does NOT solve the problem:


If you are usng Win7 Please try this:

Open Windows Event Viewer. Go to Custom Views -> Administrative Events. Look for the recent error messages. Click on any errors and post the details here if they happen at the time things fail.

Otherwise do this:

Using your Windows Control Panel:

Adminstrator Tools -> Event Viewer

Click on System and later Applications, do you see any errors logged during the times this happens, if so what errors ("If you click on the errors you can get more details and copy/paste them here")?

Also, please check times after you reboot to see if any errors are produced when you system is restarting.

Are you current with ALL Windows Updates and any Updates from your manufacturers web site for your system and any attached devices?

You can also use a IP Camera as your camera for Skype video Example Instructions
TheUberOverLord
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Kudos: 501
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Registered: 27-06-2011
Message 2 of 11 (8,625 Views)

Re: My skype isn't working..

I checked the event viewer. There are some error and warning messages.

Error message:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

 

2nd error message

The IP address lease 192.168.1.2 for the Network Card with network address 0xB870F432850C has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

 

Warning message

{tid=854}
The Application Virtualization Client Core initialized correctly.
Installed Product:
Version: 4.6.1.10263
Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client
Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\
Machine Name: SONIA-PC
Operating System: Windows 7 64-bit Service Pack 1.0 Build 7601
OSD Command:

 

2nd Warning message:

{tid=854}
-------------------------------------------------------- Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)

 

3rd warning message:

WLAN Extensibility Module has stopped.

Module Path: C:\windows\System32\bcmihvsrv64.dll

 

I dont understand this . Please help

 

Regards,

Sonya

sonyasinghal
Novel Tourist
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Registered: 30-06-2012
Message 3 of 11 (7,616 Views)

Re: My skype isn't working..

Your problem seems to be with the wireless Internet connection.

ruwim
Community Ambassador
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Registered: 27-06-2011
Message 4 of 11 (7,605 Views)

Re: My skype isn't working..

i click on skype and try and sign in and when i click sign me in! it goes straigh onto the internet and comes up with weird writting so i can't get onto it! please help me! i really wanna chat with my friends x 

hope you can help!

cheekycharli100
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Registered: 02-07-2012
Message 5 of 11 (7,583 Views)

Re: My skype isn't working..


cheekycharli100 wrote:

i click on skype and try and sign in and when i click sign me in! it goes straigh onto the internet and comes up with weird writting so i can't get onto it! please help me! i really wanna chat with my friends x 

hope you can help!


What exactly is this "weird writting"?

ruwim
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Message 6 of 11 (7,572 Views)

Re: My skype isn't working..

I broke my laptop a few weeks ago and so I have to use  my sisters laptop and every time I call someone they can see me, I can see them. But when I look at the little box where my live face is supposed to be, only my Skype picture shows. Why is that? But on my brothers computer it isn't like that.

Bookwriter12
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Registered: 25-11-2012
Message 7 of 11 (7,232 Views)

Re: My skype isn't working..

I liked.
Posted from SonyEricsson LT15i
martin.soko1
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Registered: 11-08-2013
Message 8 of 11 (4,952 Views)

Re: My skype isn't working..

It wont work for me either. I have an account, have ir downloaded, but when i double click it, it dosent load!

 

Shamdwow
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Registered: 10-04-2014
Message 9 of 11 (2,739 Views)

Re: My skype isn't working..


Shamdwow wrote:

It wont work for me either. I have an account, have ir downloaded, but when i double click it, it dosent load!

 


What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

ruwim
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Message 10 of 11 (2,733 Views)
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