My contacts showing offline...

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My contacts showing offline...

My contacts are showing offline when they are indeed online...and they see me as offline too...this is a new problem. I have deleted Skype and downloaded v5.9 for Windows...still no joy..what is going on please? 

 

Thanks

jack62
Novel Adventurer
Kudos: 3
Posts: 4
Registered: 15-05-2012
Message 1 of 61 (26,948 Views)

Re: My contacts showing offline...

Do you or the contact have their status selected as Offline, Invisible, or Do Not Disturb?
Further detail found here - https://support.skype.com/en-us/faq/FA3501/What-is-a-status-setting-and-how-do-I-change-it?frompage=...

Regards,
Beowolfv

-If I Answered Your QuestionThenPlease Give "KUDOS" And Mark It As A "SOLUTION" So Others Can Find Help.
Beowolfv
Honorary Adventurer
Kudos: 24
Posts: 307
Registered: 11-03-2012
Message 2 of 61 (26,937 Views)

Re: My contacts showing offline...

No...we both have selected online with the white tick on a green background. I do not receive any notification any more in the bottom right hand corner of my screen either that anyone is online as I used to.

jack62
Novel Adventurer
Kudos: 3
Posts: 4
Registered: 15-05-2012
Message 3 of 61 (26,935 Views)

Re: My contacts showing offline...

Have you checked to see what Notifications you have selected?

Skype > Tools > Options > Notifications > Noti settings

 

Have you instaled anything recently e.g. a new firewall or anti-virus software?

Regards,
Beowolfv

-If I Answered Your QuestionThenPlease Give "KUDOS" And Mark It As A "SOLUTION" So Others Can Find Help.
Beowolfv
Honorary Adventurer
Kudos: 24
Posts: 307
Registered: 11-03-2012
Message 4 of 61 (26,933 Views)

Re: My contacts showing offline...

All my notifications are fine, I have selected those that I need. To my knowledge, I have not downloaded any anti-virus software or made any changes, but will now check, thanks, be back later.

jack62
Novel Adventurer
Kudos: 3
Posts: 4
Registered: 15-05-2012
Message 5 of 61 (26,926 Views)

Re: My contacts showing offline...

OK...I have checked a re-checked my settings, firewalls etc...all seems fine. My contacts are online, but I only see them as offline...and they see me as offline...please can you help?

jack62
Novel Adventurer
Kudos: 3
Posts: 4
Registered: 15-05-2012
Message 6 of 61 (26,905 Views)

Re: My contacts showing offline...

I'm having the same problem....it just started for no reason...one day fine next not working...thought my contacts were all off line till someone said they were actually online....I've tried all the "fixes" that I've found on here and none of them work....I have also got the imo app on my ipod and when I sign into skype with that they still show off line....so this is NOT a problem with my laptop.....get this sortred skype...
beccas227
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 14-06-2012
Message 7 of 61 (26,854 Views)

Re: My contacts showing offline...

Are you signed into Facebook threw Skype?

Regards,
Beowolfv

-If I Answered Your QuestionThenPlease Give "KUDOS" And Mark It As A "SOLUTION" So Others Can Find Help.
Beowolfv
Honorary Adventurer
Kudos: 24
Posts: 307
Registered: 11-03-2012
Message 8 of 61 (26,837 Views)

Re: My contacts showing offline...

no, but it did seem to happen on my laptop at the same time as I downloaded ımo messenger on my ıpod, I have the old ıpod so can't download skype directly, don't really know why that would affect my laptop though. but as a thought ımo has always shown my contacts as offline too.

beccas227
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 14-06-2012
Message 9 of 61 (26,828 Views)

Re: My contacts showing offline...

Having the same problem on random occasions.  Sometimes Skype can take up to 30 minutes to update online status, or offline.  Have seen an account stay online for 30 minutes, even though on a call to them after they have logged out and into another Skype account, other party not know how to to run 2 Skype accounts simultaneously...

peterchdad2kkec
Honorary Adventurer
Kudos: 73
Posts: 257
Registered: 06-10-2011
Message 10 of 61 (26,748 Views)
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