My contacts are showing offline when they are indeed online...and they see me as offline too...this is a new problem. I have deleted Skype and downloaded v5.9 for Windows...still no joy..what is going on please?
Do you or the contact have their status selected as Offline, Invisible, or Do Not Disturb?
Further detail found here - https://support.skype.com/en-us/faq/FA3501/What-is
No...we both have selected online with the white tick on a green background. I do not receive any notification any more in the bottom right hand corner of my screen either that anyone is online as I used to.
Have you checked to see what Notifications you have selected?
Skype > Tools > Options > Notifications > Noti settings
Have you instaled anything recently e.g. a new firewall or anti-virus software?
All my notifications are fine, I have selected those that I need. To my knowledge, I have not downloaded any anti-virus software or made any changes, but will now check, thanks, be back later.
OK...I have checked a re-checked my settings, firewalls etc...all seems fine. My contacts are online, but I only see them as offline...and they see me as offline...please can you help?
Are you signed into Facebook threw Skype?
no, but it did seem to happen on my laptop at the same time as I downloaded ımo messenger on my ıpod, I have the old ıpod so can't download skype directly, don't really know why that would affect my laptop though. but as a thought ımo has always shown my contacts as offline too.
Having the same problem on random occasions. Sometimes Skype can take up to 30 minutes to update online status, or offline. Have seen an account stay online for 30 minutes, even though on a call to them after they have logged out and into another Skype account, other party not know how to to run 2 Skype accounts simultaneously...