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Casual Adventurer
PixelGhost25
Posts: 8
Registered: ‎22-08-2012
Accepted Solution

Login Issues

I have been having trouble getting into Skype recently. I have the most recent version and have cleared registy and everything else. I even did the live help chat and got a temporary solutuion to this, but it is happening again. Every time I try to start up the application, instead of being greeted at the login screen, I am perpetually stuck at the screen seen in the attachment. Why is this doing this and how do I get it to stop doing this? I am leaving for college in 3 days, and I would like to have it functioning from there on in.

Please use plain text.
Super User
ruwim
Posts: 23,335
Registered: ‎27-06-2011

Re: Login Issues

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Login Issues


PixelGhost25 wrote:

I have been having trouble getting into Skype recently. I have the most recent version and have cleared registy and everything else. I even did the live help chat and got a temporary solutuion to this, but it is happening again. Every time I try to start up the application, instead of being greeted at the login screen, I am perpetually stuck at the screen seen in the attachment. Why is this doing this and how do I get it to stop doing this? I am leaving for college in 3 days, and I would like to have it functioning from there on in.


try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

 

try to open this page with Internet explorer and post the result

http://javatester.org/javascript.html

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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Casual Adventurer
PixelGhost25
Posts: 8
Registered: ‎22-08-2012

Re: Login Issues

My version is 64-bit, and it's IE 9 but isn't specifying a version number.

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Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Login Issues


PixelGhost25 wrote:

My version is 64-bit, and it's IE 9 but isn't specifying a version number.


try to open this page with Internet explorer and post the result

http://javatester.org/javascript.html

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Casual Adventurer
PixelGhost25
Posts: 8
Registered: ‎22-08-2012

Re: Login Issues

The Java Tester is bringing up a result seen here. And I reset all of IE's settings.

 

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Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Login Issues

try to register vbscript.dll and jscript.dll

 

http://community.skype.com/t5/Windows/Cannot-Load-properly/m-p/909688/highlight/true#M67482

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Casual Adventurer
PixelGhost25
Posts: 8
Registered: ‎22-08-2012

Re: Login Issues

In leafing though previous threads around here, I came across that suggestion and did follow the steps to open command prompt and activate those scripts. This didn't change anythying, however.

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Super Aviator
Tamim
Posts: 25,098
Registered: ‎27-09-2011

Re: Login Issues

try this.

http://community.skype.com/t5/Windows/Skype-wont-open-actual-interface/m-p/931822/highlight/true#M68...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Please use plain text.
Casual Adventurer
PixelGhost25
Posts: 8
Registered: ‎22-08-2012

Re: Login Issues

Thank you. That worked. May I ask why it does that though?

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