Hey, so ... my girlfriend hawe some problems with her skype account but only in her pc.. i can log in but she cant ... when she tried it says she is already loged in at her pc once ... but she ist not... and when we close skype an error messeage comes out and it say:
Exception EExternalException in module KERNELBASE.dll at 0000B9BC.
Externial exception E0FAFAFA.
Thanks for answers
btw sorry for my english
Solved! Go to Solution.
She should try this:
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.
exception in module KERNELBASE.dll at 0000D36F externel exeption EOFAFAFA i don,t know what does it mean but for this problem i can,t sign in skype
Have you tried resetting Skype settings?
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.