Internet disconnects when using Skype and playing ...

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Accepted Solution

Internet disconnects when using Skype and playing games.

Hello. My whole internet DISCONNECTS. I cannot go on any sites, continue my game and skype disconnects from my call.

 

This ONLY happens when I"m playing games when I'm in a call. Once I take off skype, my game works fine 100%, also my internet is fine as well. I've tried 'unchecking' the uPnP in settings but still no solutions.

Accepted Solution

by Tamim

do you have any other p2p software installed on your computer?

 

In Skype, Click Tools >> Options... >> Advanced Settings>> un-check Use Port 80 and 443....incoming connections

 

Click Tools >> Options... >> Skype WiFi >> Tick Enable Skype WiFi

View solution in original post

Accepted Solution

by Tamim

please configure your BitTorrent application

 

In BitTorrent, try this- Options >> Preferences >> Torrent Options. Set the Global maximum to a lower number - try a 100 or less

 

You can also try to turn off DHT. 

options >> preferences >>  BitTorrent > unmark enable DHT

 

Refer:

http://me-ol-blog.blogspot.com/2011/09/internet-disconnects-when-using.html

 

you may also try uninstalling BitTorrent and then try running skype.

View solution in original post
xz0r
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 16-08-2012
Message 1 of 13 (14,344 Views)

Re: Internet disconnects when using Skype and playing games.

Try Below:

 

In Skype, Tools >> Options >> Advanced >> Advanced Settings >> Connection >> uncheck the enable uPnP and click Save.

 

upnp.PNG

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 2 of 13 (14,316 Views)

Re: Internet disconnects when using Skype and playing games.

Thanks for replying but as said in my original post. I've already tried unchecking the 'enable uPnP' option. The problem still consists.

xz0r
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 16-08-2012
Message 3 of 13 (14,301 Views)

Re: Internet disconnects when using Skype and playing games.

try to turn off your routers firewall and disable uPnP in routers settings.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Kudos: 8194
Posts: 32360
Registered: 27-09-2011
Message 4 of 13 (14,286 Views)

Re: Internet disconnects when using Skype and playing games.

Tried doing that. Disconnections still occur :sad:

xz0r
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 16-08-2012
Message 5 of 13 (14,264 Views)

Re: Internet disconnects when using Skype and playing games.

[ Edited ]

do you have any other p2p software installed on your computer?

 

In Skype, Click Tools >> Options... >> Advanced Settings>> un-check Use Port 80 and 443....incoming connections

 

Click Tools >> Options... >> Skype WiFi >> Tick Enable Skype WiFi

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8194
Posts: 32360
Registered: 27-09-2011
Message 6 of 13 (14,257 Views)

Re: Internet disconnects when using Skype and playing games.

Yes, I have a p2p program installed, bittorrent but I close it when I go on skype or play games.

 

I tried your solution of turning on the wifi and unchecking the ports but the problem still persists. :sad:

 

I appreciate it a lot that your still helping me through this problem :happy:

xz0r
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 16-08-2012
Message 7 of 13 (14,239 Views)

Re: Internet disconnects when using Skype and playing games.

[ Edited ]

please configure your BitTorrent application

 

In BitTorrent, try this- Options >> Preferences >> Torrent Options. Set the Global maximum to a lower number - try a 100 or less

 

You can also try to turn off DHT. 

options >> preferences >>  BitTorrent > unmark enable DHT

 

Refer:

http://me-ol-blog.blogspot.com/2011/09/internet-disconnects-when-using.html

 

you may also try uninstalling BitTorrent and then try running skype.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8194
Posts: 32360
Registered: 27-09-2011
Message 8 of 13 (14,237 Views)

Re: Internet disconnects when using Skype and playing games.

Thanks Tamim for your constant support throughout my problem. The problem is gone and now when I play games, I do not disconnect at all! Skype is fine again.

 

Again, thanks alot Tamin for your help ^-^

 

King Regards
-xz0r

xz0r
Casual Adventurer
Kudos: 1
Posts: 5
Registered: 16-08-2012
Message 9 of 13 (14,207 Views)

Re: Internet disconnects when using Skype and playing games.

Glad to hear that. You are very welcome and thanks for the feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8194
Posts: 32360
Registered: 27-09-2011
Message 10 of 13 (14,133 Views)
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