Installing Skype failed; code 1603

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Installing Skype failed; code 1603

I have followed the directions to uninstall and reinstall Skype from the directions found in the FAQ, but still get these errors.  "Error: The older version of Skype 6.1 cannot be removed.  Contact your technical support group."  "Installing Skype failed; code 1603 A fatal error occurred during installation."  I then searched the entire PC for for "Skype" and deleted any folder or files associated with Skype and still get this error.  I am using a Windows XP machine if it matters.  I also am not sure if I was able to find all the Skype registry files and delete them. 

Tamim
Super Aviator

Accepted Solution

Try removing the Skype program entries using Windows Installer CleanUp Utility (msicuu2.exe), perform all the steps with Admin rights...(Run as administrator)
msicuu2.exe Download Link:
https://skydrive.live.com/redir?resid=67FA7F4ED75C5D95!46621

Now try installing latest Skype with this link:
http://www.skype.com/go/getskype-full

Alternatively, You can try Portable Version of Skype
http://portableapps.com/apps/internet/skype_portable

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Hopp
Novel Adventurer
Kudos: 9
Posts: 2
Registered: 11-01-2013
Message 1 of 56 (19,582 Views)

Re: Installing Skype failed; code 1603

Try removing the Skype program entries using Windows Installer CleanUp Utility (msicuu2.exe), perform all the steps with Admin rights...(Run as administrator)
msicuu2.exe Download Link:
https://skydrive.live.com/redir?resid=67FA7F4ED75C5D95!46621

Now try installing latest Skype with this link:
http://www.skype.com/go/getskype-full

Alternatively, You can try Portable Version of Skype
http://portableapps.com/apps/internet/skype_portable

Regards,
Tamim
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Tamim
Super Aviator
Kudos: 6865
Posts: 32360
Registered: 27-09-2011
Message 2 of 56 (19,571 Views)

Re: Installing Skype failed; code 1603

I used the CleanUp Utiltiy and then installed.  It finally worked.  I had thought about using a portable version of Skype, but wanted to try and get a proper install.  I do not understand why you cannot uninstall Skype using the Add or Remove Utility in Windows.  I mean Microsoft does own Skype now. They should be able to make upgrading Skype much, much easier.

Hopp
Novel Adventurer
Kudos: 9
Posts: 2
Registered: 11-01-2013
Message 3 of 56 (19,565 Views)

Re: Installing Skype failed; code 1603

I have tried so many ways to solve my problem with removing an old version of Skype and this is the only one that worked! It also solved my problem with incoming video on a Skype call. I am so grateful -- now I can talk to my son in Germany and see him again. Thank you.

bnelson
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 11-01-2013
Message 4 of 56 (19,319 Views)

Re: Installing Skype failed; code 1603

I tried installing latest Skype with:
http://www.skype.com/go/getskype-full
The result was the same, i.e., couldn't remove older version and I got the 1603 fatal error message.
patstiehm
Casual Tourist
Kudos: 0
Posts: 1
Registered: 24-01-2013
Message 5 of 56 (18,909 Views)

Re: Installing Skype failed; code 1603

You can try this:

 

Download, but don’t run this installer for the latest 6.1.0.129 version.

 

http://download.skype.com/msi/SkypeSetup_6.1.0.129.msi

 

Using the procedure described here,

 

http://community.skype.com/t5/Windows/How-to-update-Skype-without-using-any-Skype-installer/m-p/7073...

 

extract the Skype.exe file from the SkypeSetup_6.1.0.129.msi file and replace your currently installed Skype.exe with this new Skype.exe file. You will be now running the Skype 6.1.0.129 version.

ruwim
Community Ambassador
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Kudos: 6458
Posts: 39619
Registered: 27-06-2011
Message 6 of 56 (18,885 Views)

Re: Installing Skype failed; code 1603

Worked really well, thanks for your help
Darryl_Kelly
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 01-02-2013
Message 7 of 56 (18,345 Views)

Re: Installing Skype failed; code 1603

I am getting the 1603 error, ran the windows installer cleanup as administrator, and attempted a reinstall with your link, but am still getting the error.
flying_possum
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 20-03-2013
Message 8 of 56 (16,573 Views)

Re: Installing Skype failed; code 1603

Try removing the Skype program entries using Windows Installer CleanUp Utility (msicuu2.exe), perform all the steps with Admin rights... (Run as administrator)
msicuu2.exe Download Link:
https://skydrive.live.com/redir?resid=67FA7F4ED75C​5D95!46621

Now try installing latest Skype with this link:
http://www.skype.com/go/getskype-msi
Darryl_Kelly
Novel Adventurer
Kudos: 1
Posts: 2
Registered: 01-02-2013
Message 9 of 56 (16,564 Views)

Re: Installing Skype failed; code 1603

exe or msi instal error 1603

Cold not access network location %PUBLIC%\Desktop

 

My pc not have folder for all users or public folder, in users I only have admin folder

Ican
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 17-02-2013
Message 10 of 56 (16,259 Views)
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