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Installati on trouble, Vista, deleted partition
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05-01-2012 05:45
First the computer, Acer 5100, 2gbs ram, 100gb hard drive, partitioned into c&d. Fully functional installation of older version of Skype installed on d drive.
Skype was not uninstalled from d drive, but d drive and partition was deleted, and extra space was regained into c drive.
At first, fresh install of Skype would stall, trying to find old install on d, but could not find d.
After manually removing as many skype entries in registry, fresh install now progresses to the point of error 1603, old version could not be uninstalled.
Frustrated enough to format the drive, and install win7, but willing to try other suggestions.
Thanks for your thoughts and help, Patrick
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 09:51
Click Start> Click Run
Paste the line below:
MsiExec.exe /X{AA59DDE4-B672-4621-A016-4C248204957A}
After That, install from here:
http://www.skype.com/go/getskype-beta-full/
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 18:49
Pasted that line into run, it asked me if I wanted to uninstall that program. I answered yes, and got an error stating that it could not find the program to uninstall. Then tried to re-install using that link, and got the same 1603 error, only difference is that this version is looking to uninstall version 5.7, the last was looking to uninstall version 5.5. I had also disabled the antivirus and firewall program before starting the install (Norton internet security). Was thinking of re-creating the d partition, to see if it would install there, then once that install is complete, uninstall it, then delete the partition and reinstall to c. Your thoughts, as always, are greatly appreciated.
Re: Installati on trouble, Vista, deleted partition
[ Edited ]
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05-01-2012 19:59 - edited 05-01-2012 22:22
Try Below:
Here is a Mr. Fixit
Diagnose and fix program installing and uninstalling problems automatically
Click Run Now >> Click Accept >> Detect problems and let me select the fixes to apply >> Select Uninstall >> Not Listed >> Next >> Paste "{D0197E45-D866-44D0-90AF-529F28F15ABA}" (Without the quotes) >> Next >> Yes ,try Uninstall >> Next >> Fixed >> Next >> You"ll see Fixed (Green Tick) >> Next >> Yes the problem has been fixed >> Next >> Click Close.
Now try to install again from the link below:
http://download.skype.com/msi/SkypeSetup_5.7.0.123
Check if the issue persists.
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 21:41
"The older version of skype 5.7 cannot be uninstalled"
I tried re-creating the d drive, to see if that would work, but it did not. The newly created d drive was then deleted to re-gain the space.
Reading the instructions on the page for that "fix it", it said that it would work on 64 bit, I'm running 32bit vista, does that matter?
Thanks for your continued help, Pat
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 22:07
patrickhahl wrote:
Reading the instructions on the page for that "fix it", it said that it would work on 64 bit, I'm running 32bit vista, does that matter?
Thanks for your continued help, Pat
Nope.
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 22:11
I’m not sure if this will work, but you can try.
Go to Windows Start and in the Search box type %programdata%\skype, press Enter. In the directory that will open, can you see a folder with the name {D0197E45-D866-44D0-90AF-529F28F15ABA}? If so, then open this folder, right click on the Skype.msi file and select Uninstall.
Re: Installati on trouble, Vista, deleted partition
[ Edited ]
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05-01-2012 22:14 - edited 05-01-2012 22:30
patrickhahl wrote:"The older version of skype 5.7 cannot be uninstalled"
I tried re-creating the d drive, to see if that would work, but it did not. The newly created d drive was then deleted to re-gain the space.
Reading the instructions on the page for that "fix it", it said that it would work on 64 bit, I'm running 32bit vista, does that matter?
Thanks for your continued help, Pat
Go to C:\ProgramData\Skype\{D0197E45-D866-44D0-90AF-529F
Now tried to install again
http://download.skype.com/msi/SkypeSetup_5.7.0.123
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 22:34
I found that folder, and 2 others, tried the uninstall option on all three, wouldn't work. Thanks, anymore thoughts, please don't hesitate to send them.
Re: Installati on trouble, Vista, deleted partition
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05-01-2012 22:37
http://community.skype.com/t5/Windows/Installation
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
