Installation error

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply
Accepted Solution

Installation error

Hi

 

I have trouble installing skype, the error i got after installation is" Failed to get proc for GetlogicalProcessorInformation (KERNEL32.dll)"

 

Does any get that error? And how can it be fix?

 

Thanks

chishtian
Casual Tourist

Accepted Solution

hel I have trouble installing skype, the error i got after installation is" Failed to get proc for GetlogicalProcessorInformation (KERNEL32.dll)"

View solution in original post
ruwim
Community Ambassador

Accepted Solution


chishtian wrote:

hel I have trouble installing skype, the error i got after installation is" Failed to get proc for GetlogicalProcessorInformation (KERNEL32.dll)"


Update your Windows XP installation to Service Pack 3.

 

https://support.skype.com/en/faq/FA12388/why-am-i-getting-a-fatal-error-kernel32-dll-when-i-try-to-l...

View solution in original post
christopherl
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 22-12-2013
Message 1 of 5 (501 Views)

Re: Installation error

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6462
Posts: 39623
Registered: 27-06-2011
Message 2 of 5 (494 Views)

Re: Installation error

 

Thanks for the help. Cheers.

christopherl
Novel Adventurer
Kudos: 2
Posts: 4
Registered: 22-12-2013
Message 3 of 5 (488 Views)

Re: Installation error

hel I have trouble installing skype, the error i got after installation is" Failed to get proc for GetlogicalProcessorInformation (KERNEL32.dll)"

chishtian
Casual Tourist
Kudos: 1
Posts: 1
Registered: 29-09-2013
Message 4 of 5 (438 Views)

Re: Installation error


chishtian wrote:

hel I have trouble installing skype, the error i got after installation is" Failed to get proc for GetlogicalProcessorInformation (KERNEL32.dll)"


Update your Windows XP installation to Service Pack 3.

 

https://support.skype.com/en/faq/FA12388/why-am-i-getting-a-fatal-error-kernel32-dll-when-i-try-to-l...

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6462
Posts: 39623
Registered: 27-06-2011
Message 5 of 5 (401 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling