Incoming video calls show as busy

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Incoming video calls show as busy

Need help!  Whenever I use the latest version of Skype with Windows 8 in desktop mode, people who attempt a video call to me will get a message saying I'm busy.  But if they choose voice call, then the call goes through without issue.  At that point, we just have to manually turn on our video cameras to make it a video call.  

 

OR, if I choose to video call someone (outgoing), then there is no issue.

 

However, using Windows 8.1 (Metro) version of Skype, there is no issue with incoming video calls.  

 

I tried uninstalling and reinstalling skype.  I don't have anyone call-blocked in the settings.  Any ideas?

LH_NGO
Casual Tourist
Kudos: 0
Posts: 1
Registered: 04-12-2013
Message 1 of 9 (1,015 Views)

Re: Incoming video calls show as busy

I am experiencing the same problem calling a windows 8 machine from a windows 7..

S_D_G
Novel Tourist
Kudos: 0
Posts: 1
Registered: 10-01-2014
Message 2 of 9 (969 Views)

Re: Incoming video calls show as busy

I am having the same problem as LH_NGO . Other than everyone having to call me via video and then click on the camera doe anyone have a perminant fix to this problem

 

LenaTexas1
Novel Tourist
Kudos: 0
Posts: 1
Registered: 08-03-2014
Message 3 of 9 (883 Views)

Re: Incoming video calls show as busy

Add me to this problem.  

I don't want to use the Metro version of Skype, because I thing it's a horrible featureless app, probably because it's developed to be used on tablets...

sackese
Novel Adventurer
Kudos: 0
Posts: 3
Registered: 22-09-2012
Message 4 of 9 (768 Views)

Re: Incoming video calls show as busy

Same here with windows 8.1 and skype 6.18.0.106.

 

And I also do not want to use the metro version as it is featureless as described earlier.

mrhyde
Novel Tourist
Kudos: 0
Posts: 1
Registered: 19-08-2014
Message 5 of 9 (499 Views)

Re: Incoming video calls show as busy

I have this problem too, but noone seem to answer. Noone knows?

UnlimitedNetwor
Casual Tourist
Kudos: 0
Posts: 1
Registered: 03-04-2014
Message 6 of 9 (428 Views)

Re: Incoming video calls show as busy

Installing Skype using Windows Store will resolve the issue.
Posted from Generic Android
Skype1983
Novel Tourist
Kudos: 0
Posts: 1
Registered: 15-09-2014
Message 7 of 9 (370 Views)

Re: Incoming video calls show as busy

Same issue, how soon before a patch comes out! Skype is unusable for us now.

SkipeAholic
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 31-10-2014
Message 8 of 9 (148 Views)

Re: Incoming video calls show as busy

Did not resolve the issue

SkipeAholic
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 31-10-2014
Message 9 of 9 (145 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling