I can't sign in skype

[tulumba]

 When ı try to sign in, the window comes out

"  file:///C:/ProgramData/Skype/Apps/login/"  ı try to reinstall ,check the firewall but they didn't work.Pleasee helpp!!

[TheUberOverLord]

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tulumba wrote:

 When ı try to sign in, the window comes out

"  file:///C:/ProgramData/Skype/Apps/login/"  ı try to reinstall ,check the firewall but they didn't work.Pleasee helpp!!

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Please follow these Steps:

1. Only do Step 1 if you are on WIN7:

Stop Skype.

Be sure that Compatibility Mode is not enabled (right-click on Skype shortcut icon/launcher and select Properties >> Compatibility) - for Windows 7 users only.

Try to launch Skype.

2. If Step 1 fails or you are NOT using WIN7 do:

Open an Internet Explorer browser, and go to https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... , what happens?

If you see a message box that contains a connect button, please click on the connect button.

If the page fails to display, Please do the instructions below. Using your Windows Control Panel, please do:

Internet Options -> Advanced Tab Please click the "Reset" button.

Then, Go to the Connections Tab.

Make sure that the only checkbox checked is "Automatically detect settings", then click the "OK" button.

Close any open Internet Explorer browser windows, open a new IE browser window and try https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%... again. What happens? If it works, please stop/start Skype What happens?

3. If Step 2 does NOT solve the problem:

Please install the normal version using the instructions below:

You can install the Current release by clicking this link: http://download.skype.com/SkypeSetup.exe

Please do NOT remove what you already have installed, simply, install over.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Do you have all Windows updates and updates to any hardware devices by the manufacturers?

[tulumba]

I have already tried all of these but they did not work I use win7

[TheUberOverLord]

Please make sure that as impossible as it seems that there is no Skype.exe running, you can do this by starting the Windows Task Manager keyboard keys all at once CTRL ALT DEL, click the processese tab, we need to make sure that there are no running Skpe.exe processes or SkypeSetup...exe running processes, if ou see any please select then, and click the "End Process" button for each of them.

NOTE: Revo creates a restore point and does a full registry backup as well, automatically.

Please install this, please note that you will need to copy/paste the link below into the browser window of your choice:

revouninstaller.com

Once Revo is installed, if it did not start, please start it.

From the Revo main window please do:

Commands -> Forced Uninstall

Please make sure the Advanced Radio Button is checked.

Next in the "Programs Exact Name" please enter:

skype

Please click the next button. Note it can take some time for this to complete.

Once completed, please press the "Scan" button to look for anything that might still be left over from prior Skype installs.

Please click the "Select All" button, and then the "Delete" button.

You may be presented with files and flolders left over, again, Please click the "Select All" button, and then the "Delete" button.

Please Exit Revo and Reboot.

Please now install the normal release, again you will need to copy/paste the link below into the browser window of your choice, please save the download to your C: drive, once downloaded please run the installer from your hard drive:

download.skype.com/SkypeSetupFull.exe

[snowman-atow]

I also have this same issue and have followed all of the above steps. An earlier version, File Vers. 5.1.0.112 works just fine. I also am running Win7.

[TheUberOverLord · Accepted solution]

The easiest method currently  to resolve this  is to install over  what you have  using, the beta release here: http://skype.com/go/getskype-beta

[tulumba]

It didn't work

[TheUberOverLord]

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tulumba wrote:

It didn't work

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In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer ("What you use to view files with") do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explorer enter:



NOTE: If This is a 64 bit system, please look in the program files (x86) folder

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the normal version using the instructions below:

You can install the current normal release by doing this from the top of this page:

Get Skype -> Windows -> Choose the normal release.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufacturers?

[ruwim]

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tulumba wrote:

 When ı try to sign in, the window comes out

"  file:///C:/ProgramData/Skype/Apps/login/"  ı try to reinstall ,check the firewall but they didn't work.Pleasee helpp!!

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See this:

http://community.skype.com/t5/Windows/Can-t-login-Redirected-to-C-ProgramData-Skype-Apps-login/td-p/...

[lucydavies2805]

I have exactly the same problem over the last two days. (I use Windows Vista). I cannot figure out what I am supposed to do as I have tried (un)installing and reinstalling several times as well as rebooting my laptop multiple times. 

(un(

Any help would be great - but please try not to use too much jargon as it baffles me a little. .

Lucy Davies