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Hello, My Skype keeps crashing!
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08-01-2012 09:25
Hi, as said in my post's topic my skype keep crashing I have uninstalled and reinstalled after restarting my computer and such this is the first time I have ever had any problems this is the thing that pops up if you have any clues let me thank you for your time.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.5.0.124
Application Timestamp: 4e96a02b
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 0eedfade
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: cae9
Additional Information 2: cae9a046c78e126365608eedf36aac5c
Additional Information 3: 86f6
Additional Information 4: 86f6c37b0a43e0602f713cc9bec72601
Sincerely, Colin
Re: Hello, My Skype keeps crashing!
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08-01-2012 09:37
Download and Reinstall the new Skype 5.7 beta version. See if it helps.
http://www.skype.com/go/getskype-beta-full/
If not resolve this issue, then
Please do a Skype reset:
1. Ensure that "Show hidden files and folders" is switched on.
Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled
2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"
3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"
4. Re-run Skype
Check if the issue persists
Tamim
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