Headphones don't work with Skype but do with music

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Showing results for 
Search instead for 
Do you mean 
Reply

Headphones don't work with Skype but do with music

Hi guys,

 

I have a really irritating problem that I'm sure is very easy to fix but I can't figure out how to do it. My headphones work when I'm listening to music from my laptop (HP, Windows 7) & up until a few weeks ago they worked absolutely fine with Skype too. Now everytime I try & use Skype with my headphones, they don't work. I can hear the other person via my computer speaker(as can everyone else that's in the same room...) which is really annoying. I'm not sure what happened or what I've done wrong but I really want to try & sort it out. Any help will be much appreciated!

 

Chris

Chrissie23
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 18-02-2013
Message 1 of 16 (14,936 Views)

Re: Headphones don't work with Skype but do with music

Try Below:

 

Set the sound output to Speakers.

 

In the call, Click Call quality >> Speaker >> Set the output to your Speakers.

 

setspeaker.png

 

set the sound input to microphone.

 

In the call, Click Call quality >> Microphone >> Set the input to your microphone.

 

setmic.PNG

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

winkey1.png

 

Type: mmsys.cpl and press Enter

 

Click on Playback >> Set the speakers device as default (Set as default playback device & Set as default communication device).

 

sound10.PNG

 

Click on Communications >> Select Do Nothing >> OK.

 

sound9.PNG

 

In Skype, Go to Tools >> Options... >> Audio settings >> Make sure Speakers and Ringing both set to Speaker / Headphones >> Save changes.

 

sound11.PNG

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6516
Posts: 32360
Registered: 27-09-2011
Message 2 of 16 (14,929 Views)

Re: Headphones don't work with Skype but do with music

Amazing. The first one worked. Thank-you so, SO much! :happy:

Chrissie23
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 18-02-2013
Message 3 of 16 (14,926 Views)

Re: Headphones don't work with Skype but do with music

You are very welcome – and thank you for your feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 6516
Posts: 32360
Registered: 27-09-2011
Message 4 of 16 (14,924 Views)

Re: Headphones don't work with Skype but do with music

I checked all three items and nothing worked. The headphones will not work with calls, its as if no head phones are plugged in.

druvid
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 27-11-2013
Message 5 of 16 (9,284 Views)

Re: Headphones don't work with Skype but do with music


druvid wrote:

I checked all three items and nothing worked. The headphones will not work with calls, its as if no head phones are plugged in.


I checked the first step again with call quality settings. In the speaker tab I see two options: Speaker & headphone and Communications headphones

I chose "communication headphones" and the sound went directly to my headphones. I am using regular headphones. now it works. thanks for putting me in the right direction. :happy:

druvid
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 27-11-2013
Message 6 of 16 (9,282 Views)

Re: Headphones don't work with Skype but do with music

nothing happens at all ifollowed all the steps but nothing happens

 

ahmedben1999
Novel Tourist
Kudos: 0
Posts: 1
Registered: 13-12-2013
Message 7 of 16 (8,817 Views)

Re: Headphones don't work with Skype but do with music

hi tamim, help, the settings you recommend, i don't have.  when i click on microphone, there is no 2-IDT, only Internal Microphone/Stero Mix/External Microphone IDT High Definition.  same for speaker and headphone setting, there is no 2-IDT setting, only IDT High Definition Audio and Communications Headphones IDT High Definition.  hope you can help, thanks.

openheart
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 17-03-2014
Message 8 of 16 (6,440 Views)

Re: Headphones don't work with Skype but do with music


openheart wrote:

hi tamim, help, the settings you recommend, i don't have.  when i click on microphone, there is no 2-IDT, only Internal Microphone/Stero Mix/External Microphone IDT High Definition.  same for speaker and headphone setting, there is no 2-IDT setting, only IDT High Definition Audio and Communications Headphones IDT High Definition.  hope you can help, thanks.


Are you using external or internal microphone?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 7075
Posts: 44645
Registered: 27-06-2011
Message 9 of 16 (6,430 Views)

Re: Headphones don't work with Skype but do with music

internal
Posted from Apple iPod Touch
openheart
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 17-03-2014
Message 10 of 16 (6,426 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling