HP Pavilion g Series

Welcome to the Skype community. To get started please read our short welcome post. Thanks!
Reply

HP Pavilion g Series

So I just got a brand new Windows HP Pavilivon g series and I had skype working for about a week I could do everything that Skype offered. Just a couple weeks ago it started acting weird. I wasn't able to type a new status. At first I thought it was fine so I turned my computer off then tried again, to no avial. Then the problem got worse. I couldn't do anything. I would try to chat someone, change something on my profile, call someone, answer a call, or anything else a screen would pop up saying "Skype has stopped working. Windows is checking for a solution. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is avalible." Then Skype would close. I waited a week still nothing. I had already tried to redownload Skype many times but no use. The weird thing is that on my other computer Skype is working fine.

disneyjam22
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 08-01-2012
Message 1 of 2 (1,553 Views)

Re: HP Pavilion g Series

Download and Reinstall the new Skype 5.7 beta version. See if it helps.

 

http://www.skype.com/go/getskype-beta-full/

 

If not resolve this issue, then

 

Please do a Skype reset:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: %appdata% Rename folder "Skype" to "Old_Skype"

 

4. Re-run Skype

 

Check if the issue persists

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 8194
Posts: 32360
Registered: 27-09-2011
Message 2 of 2 (1,448 Views)
Reply

© 2014 Skype and/or Microsoft. The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype or related entities. Use of this website constitutes acceptance of the Terms of Use and Privacy and Cookie policy.

No emergency calls with Skype
Skype is not a replacement for your telephone and can't be used for emergency calling