04-09-2012 13:42 - edited 04-09-2012 14:28
My girlfriend has forgotten her password and has tried getting the temporary password to the email address she used, however, this email is not coming through ? I tried the same task with my skype username and it worked. I then sent a test email to her email, and it was received. So it is not a problem with the email address.
She has tried this 3 times and now she can not request for another for another 24 Hours ?
Please can you help ?