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Casual Adventurer
Poorman
Posts: 8
Registered: ‎03-08-2011

Feedback not functional in Skype 5.5.0.113

The "Give feedback" command on the Help menu in Skype 5.5.0.113 opens a nice dialog asking for feedback.  Unfortunately, every attempt to submit feedback results in a yellow caution sign and the message:

 

"Check your connection.  You don't seem to have an active internet connection.  Please check your connection and try again."

 

I most certainly do have a connection.  Everything else can access the internet successfully, including the web browser I am using to post this message.  It seems that Feedback no longer works in 5.5.

 

Please fix this.  Thanks.

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Casual Adventurer
Poorman
Posts: 8
Registered: ‎03-08-2011

Re: Feedback not functional in Skype 5.5.0.113

Adding insult to injury, the only option after this error is to close the feedback window, discarding the feedback that I was attempting to submit.
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Super User
Neil
Posts: 3,492
Registered: ‎27-06-2011

Re: Feedback not functional in Skype 5.5.0.113

your issue is most likely with Internet Explorer - Skype uses IE engine regardless of what you select for your default browser

for example, ensure that IE is not in offline mode
Regards,
Neil
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Super User
ruwim
Posts: 23,483
Registered: ‎27-06-2011

Re: Feedback not functional in Skype 5.5.0.113

This issue is a well known bug in 5.5 versions. The “Submit” button works in 5.3 but not in 5.5. This is tested with both versions installed on the same computer.

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Casual Adventurer
ericf01
Posts: 6
Registered: ‎08-08-2011

Re: Feedback not functional in Skype 5.5.0.113

A little experimentation proves this is incorrect. IE8 works fine, but feedback fails every time.
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