Fatal Error During Installation Error

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Fatal Error During Installation Error

[ Edited ]

I run Windows XP Professional 32 bit, and when i click on the Skype shortcut it says Preparing to install, then Please wait while Windows configures Skype, and then Gathering required information. Next it says Fatal Error during installation. I have tried to go to my Skype folder and then Phone and start skype.exe, but the phone folder is empty. Please Help.

     Thanks,

     Rudy

rudy74362
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Message 1 of 25 (2,041 Views)

Re: Fatal Error During Installation Error

Open Windows Event Viewer. Look for the recent error messages with timestamp corresponding to Skype crash. More information may be available on this Fatal Error message.

 

Also, what Antivirus or other security applications are installed on your computer?

ruwim
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Message 2 of 25 (2,033 Views)

Re: Fatal Error During Installation Error

Try to start your Windows, in "Safe mode with networking". 
- Repeatedly press F8 during boot.

 

Download, unzip and run SafeMSI

http://www.windowsitpro.com/content/content/83387/SafeMSI.zip

 

then, Install Skype with this link:

http://www.skype.com/go/getskype-full

Regards,
Tamim
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Tamim
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Message 3 of 25 (2,023 Views)

Re: Fatal Error During Installation Error

I am currently using McAfee sucurity system. It is a pretty old version as I have had this computer for a long time

rudy74362
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Message 4 of 25 (2,018 Views)

Re: Fatal Error During Installation Error

you can also try removing McAfee

http://community.skype.com/t5/Windows/Skype-can-t-connect-Please-help/m-p/929186#M68509

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 5 of 25 (2,016 Views)

Re: Fatal Error During Installation Error

This is a computer registered to my company and it does not allow me to stop or remove McAfee.

rudy74362
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Message 6 of 25 (2,011 Views)

Re: Fatal Error During Installation Error

Try to install the Portable Skype version.

 

http://portableapps.com/apps/internet/skype_portable

ruwim
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Message 7 of 25 (2,008 Views)

Re: Fatal Error During Installation Error

[ Edited ]

Have you already tried my first post? Alternatively, try Portable Skype.

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Message 8 of 25 (2,007 Views)

Re: Fatal Error During Installation Error

when i press f8 while booting nothing comes up, and i tried f12 which brings me to the boot menu, but there is no safe mode with networking option or safe mode option.

rudy74362
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Message 9 of 25 (2,002 Views)

Re: Fatal Error During Installation Error

when i try to start the portable version it says skype.exe cannot be found.

rudy74362
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Registered: 16-11-2012
Message 10 of 25 (1,999 Views)
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