Falha ao acessar dados do Skype

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Falha ao acessar dados do Skype

Eu abro o Skype, coloco meu nome do Skype e a senha, ele não conecta e aparece uma mensagem "FALHA AO ACESSAR DADOS DO SKYPE". Está tudo certo com o nome e senha, tanto que estou conectando via celular. Alguém pode me ajudar?

eduardonuntec
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Re: Falha ao acessar dados do Skype

Please Do a Skype Reset.

 

Exit Skype : From the system tray >> right click on the skype icon and click "Quit"

 

esci da skype.PNG

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

winkey1.png

 

Type: %appdata% and press Enter

 

appdatait.PNG

 

Now try renaming folder "Skype" to "Old_Skype"

 

Then run Skype and disable uPnP.

 

In Skype, Tools >> Options >> Advanced >> Advanced Settings >> Connection >> uncheck the enable uPnP and click Save.

 

upnp.PNG

 

Please post in English only in here. You can also post to Portuguese Community.

http://community.skype.com/t5/forums/postpage/board-id/pt_platforms_windows

Regards,
Tamim
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Tamim
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