Error Code 2738 When trying to install Skype [Solu...

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Error Code 2738 When trying to install Skype [Solution]

[ Edited ]

Skype installer relies upon VBScript & JavaScript, which for some reason isn't registered automatically within Windows.

 

skype-error-2738.png

 

Follow this Steps to register vbscript.dll and jscript.dll

 

Windows 32 bit

 

1. Run cmd.exe with administrator privileges (Start > type ‘cmd’ then

right click on cmd.exe and select Run as Administrator, then click

Continue when prompted by the elevation consent dialogue box). This

will open a command prompt in c:\windows\system32


2.Type “regsvr32 vbscript.dll” (Without The Quotes) press Enter

 

You should now get a message that says: “DllRegisterServer in vbscript.dll succeeded.”

 

3.Type “regsvr32 jscript.dll” (Without The Quotes) press Enter

 

You should now get a message that says: “DllRegisterServer in jscript.dll succeeded.”

 

Restart Your Computer.

 

Windows 64 bit

 

1.Run cmd.exe with administrator privileges (Start > type ‘cmd’ then

right click on cmd.exe and select Run as Administrator, then click

Continue when prompted by the elevation consent dialogue box). This

will open a command prompt in c:\windows\system32


2.Type cd..

 

3.Type "cd SysWOW64" (Without The Quotes) press Enter


4. Type “regsvr32 vbscript.dll” (Without The Quotes) press Enter

 

You should now get a message that says: “DllRegisterServer in vbscript.dll succeeded.”


5. Type “regsvr32 jscript.dll” (Without The Quotes) press Enter

 

You should now get a message that says: “DllRegisterServer in jscript.dll succeeded.”

 

Restart Your Computer.

 

Note: If you have Internet Explorer 9 (IE9) installed, then also do this:

 

Type: “regsvr32 jscript9.dll” (Without The Quotes) press Enter

 

You should now get a message that says: “DllRegisterServer in jscript9.dll succeeded.”

 

Restart Your Computer.

 

Try running the installer.

 

You may need to reset your Internet Explorer Settings.

 

Here is a Mr. FixIT:

 

How to reset Internet Explorer settings

 

Run This.

 

You may also need to reinstall or repair your Internet Explorer.

 

Here is another Mr. FixIT

 

How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

 

Click the Run Now button.

 

Restart Your Computer.

 

Try running the installer.

 

As a tip: Always keep your Skype, Windows, Internet Explorer, DirectX, Flash and Java software up to date to run Skype Smoothly. 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
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Posts: 32360
Registered: 27-09-2011
Message 1 of 47 (71,308 Views)

Re: Error Code 2738 When trying to install Skype [Solution]

Gracias!, grazie!, merci!, thank you!, obrigado!, спасибо!, おかげで!, tack!, danke!
*

jimmycerf
Tourist
Kudos: 0
Posts: 1
Registered: 21-03-2012
Message 2 of 47 (69,366 Views)

Re: Error Code 2738 When trying to install Skype [Solution]

I have a 64 bit version. I tried but got stuck at number 3.Type "cd SysWOW64" (Without The Quotes) press Enter. Can't quite remember the message, somethng about filename or pathwas not found etc. 

 

I have skype click and call in my program list and it won't let me uninstall.  neither can I reinsstall skype at it just won't do anything.

 

The weird thing is, skype worked fine on my laptop, never had any problems then suddenly one day it stopped working and I couldn't log in anymore. Not changed anything on my pc recently.

 

 

amaranto
Novel Adventurer
Kudos: 1
Posts: 4
Registered: 09-04-2012
Message 3 of 47 (68,636 Views)

Re: Error Code 2738 When trying to install Skype [Solution]


amaranto wrote:

I have a 64 bit version. I tried but got stuck at number 3.Type "cd SysWOW64" (Without The Quotes) press Enter. Can't quite remember the message, somethng about filename or pathwas not found etc. 

 

I have skype click and call in my program list and it won't let me uninstall.  neither can I reinsstall skype at it just won't do anything.

 

The weird thing is, skype worked fine on my laptop, never had any problems then suddenly one day it stopped working and I couldn't log in anymore. Not changed anything on my pc recently.

 

 


This is what you should do in order to register vbscript.dll on a 64-bit system.

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If this is not the case, then in the Command Prompt type:  cd c:\windows\syswow64 and press Enter.

 

Type this and then press Enter:

 

regsvr32 vbscript.dll

 

Reboot your computer.

 

 



 

ruwim
Community Ambassador
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Kudos: 5766
Posts: 41367
Registered: 27-06-2011
Message 4 of 47 (68,633 Views)

Re: Error Code 2738 When trying to install Skype [Solution]

even after following that procedure i still could not uninstall skype toolbar
vijji
Casual Tourist
Kudos: 1
Posts: 1
Registered: 31-08-2012
Message 5 of 47 (66,431 Views)

Re: Error Code 2738 When trying to install Skype [Solution]


vijji wrote:
even after following that procedure i still could not uninstall skype toolbar

Do you still receive the 2738 error message? Do you have Google Chrome browser installed?

ruwim
Community Ambassador
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Kudos: 5766
Posts: 41367
Registered: 27-06-2011
Message 6 of 47 (66,428 Views)

Re: Error Code 2738 When trying to install Skype [Solution]


vijji wrote:
even after following that procedure i still could not uninstall skype toolbar

run this fixit first

http://blogs.technet.com/b/fixit4me/archive/2009/03/31/error-code-2738-when-running-a-microsoft-fix-...

 

try this

http://community.skype.com/t5/Windows/can-t-remove-click-to-call-from-chrome/m-p/441315/highlight/tr...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5990
Posts: 32360
Registered: 27-09-2011
Message 7 of 47 (66,408 Views)

Re: Error Code 2738 When trying to install Skype [Solution]

sir i was try same but message received "the module "vbsrcipt.dll" was loaded but the call too DllRegisterServer failed with error code 0x80004005.
fro more information about this problem,search online using the error code as search term.
please need help because i want to use skype.
khurram-shahzad
Casual Tourist
Kudos: 0
Posts: 1
Registered: 06-12-2012
Message 8 of 47 (64,463 Views)

Re: Error Code 2738 When trying to install Skype [Solution]


khurram-shahzad wrote:
sir i was try same but message received "the module "vbsrcipt.dll" was loaded but the call too DllRegisterServer failed with error code 0x80004005.
fro more information about this problem,search online using the error code as search term.
please need help because i want to use skype.

What exactly is your problem with Skype?

 

What version of Windows are you on (XP, Vista, Windows 7)? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Have you set the Command Prompt to “Run as administrator”?

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 5766
Posts: 41367
Registered: 27-06-2011
Message 9 of 47 (64,459 Views)

Re: Error Code 2738 When trying to install Skype [Solution]


khurram-shahzad wrote: sir i was try same but message received "the module "vbsrcipt.dll" was loaded but the call too DllRegisterServer failed with error code 0x80004005.
fro more information about this problem,search online using the error code as search term.
please need help because i want to use skype.

Try this FixIT

 

http://go.microsoft.com/?linkid=9648765

 

Run the commands again with ADMIN rights.

 

a)     Click Start.

b)     In the search box type cmd

c)     Right click and select Run as administrator.

d)     Type regsvr32 vbscript.dll and press ENTER.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Tamim
Super Aviator
Kudos: 5990
Posts: 32360
Registered: 27-09-2011
Message 10 of 47 (64,449 Views)
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