Error 2738 when installing/uninstalling. Skype not...

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Error 2738 when installing/uninstalling. Skype not working

Skype version - latest (5.6.59.110)

Windows XP, sp3, install all system updates regularly.

IE works fine, got the latest version just in case.

bug1.PNG

 

When installing any version of Skype (I tried the latest one and Portable Skype), I get this error, and also when I try to unistall "Click to Call with Skype", it shows the same error.

bug4.PNG

Skype itself uninstalls fine, so I'm guessing the problem is with "Call with Skype" thingy.

 

Also after installation I do get a login window, but the "login" button after I enter my login & password is still inactive.

bug2.PNG

 

Please help.

Juni
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Message 1 of 21 (19,977 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

ruwim
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Message 2 of 21 (19,785 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

wow, thanks!

 

the very first advice there was what i needed :happy:

(the fixit stuff helped)

 

Juni
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Message 3 of 21 (19,781 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

i also ran into very similar problems. However my PC is running on 32-bit Win 7, Sp 1 (installed last year) & completely updated and running Skype version 5.3.120 when i received a Windows alert that Skype stopped working properly. Followed "solution" directions which led me to Skype's web site & directions for troubleshooting "Why does Skype crash on my computer". Confirmed Skype not running in "Compatibility Mode" and in doing so per Skype's instructions found Skype installer running & leaving saem error code 2738. I tried UNinstalling Skype, which was successful, but got same error code when attempted to UNinstall Skype Toolbars, along with another error message: "Skype Toolbars Install Failed". Attempt to "Repair" the Skype Toolbars per Windows Programs Uninstall/ Install/Repair resulted in same aforementioned 2 error messages. Per Skype community forum, followed thread for possible solutions, including registering VBScript.dll (it registered, but still cannot open "HelloSkype.vbs" text). Tried the solution involving opening wscript.exe in Win System32. Still same problems. At this point my question is should i just ignore these error messages and download latest version of Skype for Windows 7 or do i first need to resolve underlying problems with VBScript & DLL ? Thanks for your help!
Flybacker60
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Message 4 of 21 (19,717 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

unable to go beyond error 2738, requests me to try again but fails

patrickmahoney
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Message 5 of 21 (18,328 Views)

Re: Error 2738 when installing/uninstalling. Skype not working


patrickmahoney wrote:

unable to go beyond error 2738, requests me to try again but fails


Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer

 

ruwim
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Message 6 of 21 (18,321 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

Please visit the thread below for instructions and suggestions on how to deal with such activities;

 

http://community.skype.com/t5/Windows/Error-Code-2738-When-trying-to-install-Skype-Solution/m-p/4246...

Regards,
Tamim
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Tamim
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Message 7 of 21 (18,303 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

Hello,

 

I am facing the same problem .  I am unable to log in in to skype messanger . I am able to sign  in to skype site . I am also unable to unistall face book video chat plugin .

 

what should i do ? even i did not updated any of software.

 

Should i formate my laptop ?

 

I have windows 7 Home basis (64 Bit) .

 

If any one have solution please get back to me asap .

 

 

Thanks!

Sarika

singh_sarika
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Message 8 of 21 (15,567 Views)

Re: Error 2738 when installing/uninstalling. Skype not working


singh_sarika wrote:

Hello,

 

I am facing the same problem .  I am unable to log in in to skype messanger . I am able to sign  in to skype site . I am also unable to unistall face book video chat plugin .

 

what should i do ? even i did not updated any of software.

 

Should i formate my laptop ?

 

I have windows 7 Home basis (64 Bit) .

 

If any one have solution please get back to me asap .

 

 

Thanks!

Sarika


What exactly happens when you are trying to login to Skype?

ruwim
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Message 9 of 21 (15,561 Views)

Re: Error 2738 when installing/uninstalling. Skype not working

it's saying . unabl to log in . check user name and pass .

singh_sarika
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Registered: 08-07-2011
Message 10 of 21 (15,546 Views)
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