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Casual Adventurer
lmifsud
Posts: 7
Registered: ‎24-04-2012

Deleting a contact mobile number

I have a contact in my address book for which the mobile number is incorrect. As this is the first mobile number in the list I understand it cannot be deleted but is inherited from the contact. My view is in the attachment called "caller's view" I had the contact open his account info and send me screenshot of the mobile number he has set up and this is attached ("Called number account info"). It is a different mobile phone number to the one that appears in my address book. I have obscured details of the number but you can tell from last 4 digits they are different. So where does the wrong number, the one ending 2142, come from and how can i delete it? Thanks

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Super User
Neil
Posts: 3,490
Registered: ‎27-06-2011

Re: Deleting a contact mobile number

admittedly this looks a bit strange

on your side, if you hover your mouse pointer over the mobile number, to the right do you see an icon that looks like a pencil?
Regards,
Neil
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Casual Adventurer
lmifsud
Posts: 7
Registered: ‎24-04-2012

Re: Deleting a contact mobile number

Thanks for reply.

 

No , if i hover the mouse over the ..2142 number in my address book no pencil or any other option appears. I want to delete it as that number is no longer in use by the contact.

 

 

Liam

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Casual Adventurer
lmifsud
Posts: 7
Registered: ‎24-04-2012

Re: Deleting a contact mobile number

This is where i was "hovering" - area in red box, no pencil appeared

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Super User
Neil
Posts: 3,490
Registered: ‎27-06-2011

Re: Deleting a contact mobile number


lmifsud wrote:

This is where i was "hovering" - area in red box, no pencil appeared


has the number ending in 2142 EVER meant anything to this contact?

 

if not and you are 100% sure that the Skype Name is the correct one for this contact, then you may need to resport this to Skype Customer Support

Regards,
Neil
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Super User
Neil
Posts: 3,490
Registered: ‎27-06-2011

Re: Deleting a contact mobile number

how long has this person been on your contact list and how long since you BOTH signed out and back in?
Regards,
Neil
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Casual Adventurer
lmifsud
Posts: 7
Registered: ‎24-04-2012

Re: Deleting a contact mobile number

Hi Neil

 

Good question.

 

Yes, this number ending in ..42 was once the number that the other account diverted to if the skype user was not online.

 

Liam

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Casual Adventurer
lmifsud
Posts: 7
Registered: ‎24-04-2012

Re: Deleting a contact mobile number

Hi Neil

 

We both use these accounts for our work and sign and and out regularly.

 

Liam

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Elaine
Posts: 4,588
Kudos: 600
Solutions: 185
Registered: ‎08-08-2011

Re: Deleting a contact mobile number

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