I have a contact in my address book for which the mobile number is incorrect. As this is the first mobile number in the list I understand it cannot be deleted but is inherited from the contact. My view is in the attachment called "caller's view" I had the contact open his account info and send me screenshot of the mobile number he has set up and this is attached ("Called number account info"). It is a different mobile phone number to the one that appears in my address book. I have obscured details of the number but you can tell from last 4 digits they are different. So where does the wrong number, the one ending 2142, come from and how can i delete it? Thanks
on your side, if you hover your mouse pointer over the mobile number, to the right do you see an icon that looks like a pencil?
Thanks for reply.
No , if i hover the mouse over the ..2142 number in my address book no pencil or any other option appears. I want to delete it as that number is no longer in use by the contact.
This is where i was "hovering" - area in red box, no pencil appeared
has the number ending in 2142 EVER meant anything to this contact?
if not and you are 100% sure that the Skype Name is the correct one for this contact, then you may need to resport this to Skype Customer Support