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Crashing on call
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26-09-2011 15:01
My skype has just started to crash with I am taking calls, or I try to place one. I have reinstalled, and checked Compatibility settings to no solution. When I looked in Event viewer, I did find a couple of errors that are the same which relate to Skype:
Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651,time stamp: 0x4e211319
Exception code: 0x0eedfadeFault offset: 0x0000b9bcFaulting process id: 0x1e8
Faulting application start time: 0x01cc7c4984af5065
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d99fea94-e83c-11e0-ad0c-1078d27991c5
I cannot update my skype either, since when I try, it just exits without updating. These problems have just started in the last hour of me using skype (I was on a VC and playing Crysis 2 at the time it first crashed)
Solved! Go to Solution.
Re: Crashing on call
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26-09-2011 15:14 - edited 26-09-2011 15:14
303i wrote:My skype has just started to crash with I am taking calls, or I try to place one. I have reinstalled, and checked Compatibility settings to no solution. When I looked in Event viewer, I did find a couple of errors that are the same which relate to Skype:
Faulting application name: Skype.exe, version: 5.3.0.120, time stamp: 0x4df89ed9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651,time stamp: 0x4e211319
Exception code: 0x0eedfadeFault offset: 0x0000b9bcFaulting process id: 0x1e8
Faulting application start time: 0x01cc7c4984af5065
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d99fea94-e83c-11e0-ad0c-1078d27991c5
I cannot update my skype either, since when I try, it just exits without updating. These problems have just started in the last hour of me using skype (I was on a VC and playing Crysis 2 at the time it first crashed)
Please try downloading/installing from here and choose the run or open option when prompted: http://download.skype.com/SkypeSetup.exe
If this fails, please delete your IE ("Internet Explorer") browser cache, cookies and temp files and try again using a IE browser window, even if IE is not your default browser.
Re: Crashing on call
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26-09-2011 15:35
As in update, I mean via skype's built-in check for updates, and I have already downloaded skype, uninstalled, and installed
Re: Crashing on call
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26-09-2011 16:14
303i wrote:As in update, I mean via skype's built-in check for updates, and I have already downloaded skype, uninstalled, and installed
So you are on the latest version 5.5.0.117?
Re: Crashing on call
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26-09-2011 16:41
nvm, Skype's updater finally worked, and it patched to 5.5, thanks for your time.
Re: Crashing on call
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26-09-2011 16:42
303i wrote:nvm, Skype's updater finally worked, and it patched to 5.5, thanks for your time.
You are very welcome, glad to help.
