Contacts problem

[minnyzach]

A few nights ago i was video chatting with one of my friends and the video just vanished and it showed my list of friends as all as a grey question mark.  now when i sign in all of them show up this way but one and that person shows up as offline and i know they are on cause they are next to me with it on.  so i was wondering what happened and if there is any way to fix it?

i have tried uninstalling twice and reinstalling it and i have even tried setting up a new account but nothing works.

much apprciated

zach

[minnyzach]

does anyone have any ideas about what is wrong with my skype?  could there be another program that blocks something or does my computer jsut not allow skype to work.... i need help.

[minnyzach]

here is what it looks like and i am friends with all of them and i cant see any of them.  all of them come up as "this person has not shared details with you".  as you can see i can sign in but i get nothing.  could this be a problem with my ip address?

this is really getting frusturating and i am seriously considering removing skype because of this.

[minnyzach]

[g4pilut · Accepted solution]

Try resetting you Skype configuration files via this procedure:

Quit Skype.  Hold the Windows key and type r.  In the box that comes up type %appdata% <enter>.  Scroll down to find the \Skype folder and rename it something like \Skype_old.  Restart Skype and see if your contacts are back to normal.

Note:  Renaming the Skype folder will move IM and call history to the renamed folder.  They can be recovered with a few extra steps.

[minnyzach]

thanks it worked

[jughead4158]

Im having trouble too but with importing contacts with facebook, I use a pinned account on facebook for security protection and to keep my account from getting hacked but skype won't import from a pinned account off of facebook cause it don't give you a place to enter the pin you get from facebook to log on to it. So what do I do now? I know go punt skype in the wild blue yonder.

[mikekrakow1]

When I bring up  contact list it does not allow for a video call. What can be done about this.?

[brownsuger1963]

i have pay for my skpe why cant i use it

[luiscrespo]

Suddenly it started to happen that when I login with my account all my contacts disappear. I have tried doing the thing suggested above (going to "appdata" and renaming Skype folder) but all I did with that was to reset my Skype settings because all contacts remained gone.

Apparently, they can still see me as I was messaged before by an invisible contact.

Anyone knows how to solve this?