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Novel Adventurer
barba
Posts: 2
Registered: ‎07-03-2012

Contact list disappeared

[ Edited ]

Hello everybody,

 

I just tried to access my skype account and when i logged in i found that there is no contact list. It disappeared ! Other of my friends told me that they see me as online when i log in but there is not profile picture as before but isntead of it there is question mark . And when somebody of my friends write me they appear in the contact list but i dont see them as online and they are marked with question mark and the interesting here is that the ADD CONTACT button to these friends is frozen , so this means that they are already in my contact list . If somebody have the same problem , please give your solutions to the problem . I have read all FAQs but it didnt help me , it seems that there is another problem .Thanks everybody

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Reliable Adventurer
AvgJoe
Posts: 41
Registered: ‎16-07-2011

Re: Contact list disappeared

Did you backup your contact list? if not, see this topic:

 

http://community.skype.com/t5/Windows/How-to-Recover-Lost-Contact-List/td-p/93690

 

If the suggestions  don't work for you then you must contact customer service.

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Novel Adventurer
barba
Posts: 2
Registered: ‎07-03-2012

Re: Contact list disappeared

No i didnt back up my contact list . These suggestions dont work for me :sad: i will contact support

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Novel Tourist
Vcheong
Posts: 1
Registered: ‎12-07-2012

Re: Contact list disappeared when I updated skype

Hi 

 

I can no longer see my list of contacts when I updated my skype version. My contacts can still see me and chat with me but I can't see them. what do I need to do? I have gone through the menu list on skype and could not see anything that was related to that.

 

 

thanks 

 

 

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