Connexion problem: "skype cannot connect

[tamtamtom]

Hi,

I upgraded to the latest version 5.9.0.115 as proposed by skype and since that, I cannot connect anymore to skype. I already try to reboot my computer, to uninstall and reinstall skype but when I enter my login and password, on the right, the arrow turns for 1 minute and give me the message: sykpe cannot connect.

I have windows 7, Mac Affee, skype 5.9.0.115

On my second computer with an older version, it works fine.... 

Please Help

Thank's a lot...

Thomas

[ruwim · Accepted solution]

It is possible that McAfee is blocking access for Skype.

[tamtamtom]

That was the problem! Thank you so much.

Actually, the firewall of MacAffee was blocking skype but that changed during the upgrade of Skype... 

Bests.

[haspbury]

I have been unable to connect for the past several hours from my Mac. I don't have McAfee. Very frustrated!!

[paulterry]

Having the same problem on a Mac. Reinstalled, still won't connect. 

[rdetucci]

I have a Macbook.  Since upgrading to the newest version of Skype, I have had ongoing problems with connecting to video with my sons and grandkids.  Phnoe connection is fine.  Video icon does not show up.

[wakstawake]

i am having the same problem....what do i do

[kirstent102]

I had the same problem, but I followed the advice of checking my firewall settings and I was able to get Skype to connect by adding to my list of approved firewall programs. I have Trend Micro, so I clicked on the personal firewall settings, advanced settings, program control, and then I added skype to allow the connection and then it worked!

[i4j]

My Skype stopped working. I have version 5.10. I went thro the Windows unblocking advice, checked the advice about ports, and I also checked my McAfee, which shows no programmes blocked. But no Skype for 3 days. Any further advice please?

[ruwim]

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i4j wrote:

My Skype stopped working. I have version 5.10. I went thro the Windows unblocking advice, checked the advice about ports, and I also checked my McAfee, which shows no programmes blocked. But no Skype for 3 days. Any further advice please?

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Have you also tried to configure McAfee’s Firewall to allow Skype traffic or completely disable it.

https://community.mcafee.com/thread/37324

http://community.skype.com/t5/Windows/Problems-with-Signing-Into-Skype-Message-quot-Skype-can-t/m-p/...