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Novel Adventurer
makkonentomi
Posts: 3
Registered: ‎10-08-2011
Accepted Solution

Cannot write the installation package on the disk.

[ Edited ]

Hello.

 

On my old laptop XP sp3, I had skype 3.5. I tried to install to 5.0 and 5.5 but I got the “Cannot write the installation package on the disk” error.

 

I removed the old skype using control panel + also removed applicationdata/skype folders.

 

Is there a way to see more what is going on? Command prompt?

 

I tried also safe mode install.

 

Any ideas?



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Novel Adventurer
makkonentomi
Posts: 3
Registered: ‎10-08-2011

Re: Cannot write the installation package on the disk.

Just tried version Skype 4.2.0.187. Same error: Cannot write the installation package on the disk. Please make sure that you have necessary disk space available.



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Novel Adventurer
makkonentomi
Posts: 3
Registered: ‎10-08-2011

Re: Cannot write the installation package on the disk.

Update 2: SOLVED

 

skypesetup.msi – version tells the problem:

 

The installer has insufficient privileges to acces this directory: C:\Documents and Setting\All Users\Application Data\Skype\Apps.

 

It seems, I failed to delete all skype folders.

 

Reason setup failed: microsoft kb 810881

 

And now the next problem: Installing Skype failed; code 2. Lol, is this installer the best, yes?

 

Later… same problem, it seems. Deleting skype folder (now with priviledges) worked. I have skype, lol.



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Novel Tourist
tedc
Posts: 1
Registered: ‎13-10-2011

Re: Cannot write the installation package on the disk.

This is the most annoying installation package I have ever had the misfortune of receiving.

It cant be opened. Keeps popping up when you  connect to a phone number. Surely Skype with all of their resources could come up with a better installer.

Look out Skype... Google is on the warpat. And I for one will be crossing over.

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Novel Adventurer
dear_jessie
Posts: 2
Registered: ‎06-07-2012

Re: Cannot write the installation package on the disk.

I've deleted all skype folders (i'm with windows 7) but still have he same error : Cannot write the installation package on the disk. Please make sure that you have necessary disk space available.I can't fix it....


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Super User
ruwim
Posts: 23,625
Registered: ‎27-06-2011

Re: Cannot write the installation package on the disk.


dear_jessie wrote:

I've deleted all skype folders (i'm with windows 7) but still have he same error : Cannot write the installation package on the disk. Please make sure that you have necessary disk space available.I can't fix it....



Try to clear all temp folders.

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Novel Adventurer
dear_jessie
Posts: 2
Registered: ‎06-07-2012

Re: Cannot write the installation package on the disk.

Thank you!!!!I have skype now! (happy)

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Casual Tourist
pinkjack15
Posts: 1
Registered: ‎09-10-2012

Re: Cannot write the installation package on the disk.

I met same problem right now. Skype cannot be installed in Windows xp. Same error was shown up. How do you solve this problem? I already delete all skype folders and temp folders, but it still failed to install. Please tell me how to slove it. Thank you.

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Super Aviator
Tamim
Posts: 25,507
Registered: ‎27-09-2011

Re: Cannot write the installation package on the disk.


pinkjack15 wrote:

I met same problem right now. Skype cannot be installed in Windows xp. Same error was shown up. How do you solve this problem? I already delete all skype folders and temp folders, but it still failed to install. Please tell me how to slove it. Thank you.


What is the exact error code / message?

Regards,
Tamim
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