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Cannot install Skype
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31-01-2012 06:06
So I had Skype installed and working before but then suddenly it completely stopped working 3-4 months ago so I uninstalled it then and when I tried to reinstall it I get this message "The drive or UNC share you selected does not exist or is not accessible. Please select another." After clicking OK I am just left with a blank window with back, next, and cancel buttons at the bottom and everytime I click on next the same message keeps popping up. I am just now attempting to solve this problem
I am pretty sure what its trying to do is install it to my old dead hard drive where I use to have it installed so what I want to know is how can I make it install on my current hard drive. I am using Windows 7 Home edition and have been attempting to install Skype with the latest version that I downloaded today.
Re: Cannot install Skype
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31-01-2012 08:55
Re: Cannot install Skype
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31-01-2012 22:23
I tried that and I am still getting the message but I also noticed that Skype is still listed in the control panel but when I try to uninstall it I get another message that says "The folder path 'Program Files' contains an invalid character." I assume its still trying to locate the installation on my old hard drive so I don't know what to do now.
Re: Cannot install Skype
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31-01-2012 23:52
I’m not sure where exactly the installer is looking for the installation path, but you can try this:
Open Windows Registry Database (regedit) and find these keys:
HKEY_CURRENT_USER\Software\Skype\Phone
HKEY_LOCAL_MACHINE\Software\Skype\Phone
See what values are provided there for Skype.exe path.
Re: Cannot install Skype
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01-02-2012 03:18
I already checked those before coming here and they were pointing to my old hard drive so I changed them and created the file path on my current hard drive and it was still giving me the message. I even tried deleteing the registry entries in hopes it would create new ones but still the same message.
Re: Cannot install Skype
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01-02-2012 12:57
Try also with this key:
HKE_LOCAL_MACHINE\Software\Microsoft\Windows\Curre
If nothing of this will work, you can always make a “portable” installation. See this:
http://community.skype.com/t5/Windows/cannot-insta
