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Accepted Solutionby Clarearouche
That hasn't helped.
On the skype icon on the bottom tool bar there is a small greenish cloud shape covering it, does this shed any light onto why its not working?
This just means that Skype is not connected to Internet.
Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.