I have a problem with skype, which happened after an update (I don't remember which one. Not the latest, for sure.). Basically, I cannot change my profile picture. All the ways to change it are disabled: in the edit mode there is no "change your picture" or similar...
... and from the menu the option "change your picture" is disabled (grayed).
I tried uninstalling Skype completely using this guide and then downloading the latest version again and re-installing it, but no change whatsoever. I still cannot change my profile picture.
Someone can help, please? It's frustrating.
In order to solve this issue, please try the following:
- Quit Skype entirely. You can do that by right clicking Skype in the system tray (next to the clock) then select Quit.
- On your keyboard press Windows button and R.
- In the Run window, enter C:\Users\<your windows username>\AppData\Roaming then press Enter.
- Delete the Skype folder entirely.
- Start Skype again.
That should reset all the Skype settings and files giving you a new start. I hope that solved the issue.
14-11-2011 03:28 - edited 14-11-2011 03:28
I've already tried it. As I said before, I tried uninstalling skype completely with the guide linked above, which included deleting the Skype folder in the AppData/Roaming location. Nothing changed. As I re-installed skype, I still was unable to change the picture.
I am having exactly the same problem and have tried the recommended fix. Nothing has changed. I am able to use my cam to take a picture but I am not able to browse my computer and use an existing picture.
Try this, it really works, I fix problem just few minutes ago
- install and login to Skype on a skype- capable phone
- click on your existing profile picture to change or remove picture.
That is the only solution that worked for me, after extensive testing. Bad on you, Skype!
I was having a similar issue updating my Skype Profile information including: Edit email addresses, add phone numbers, add birthday etc. Turns out this was specific to IE9 in my case and Tracking Protection/Content Filtering in IE. Clicking the blue circle with a line through in IE9 address bar and selectiong Turn off content filtering fixed the problem. Can't see a way to set this option for the Skype site in IE9 permanently though so have to do this each time I visit the site - or just use Chrome instead! Hope this helps.
TFC! If it takes registry corrections to put a picture in, or add a picture, something is really wrong with Skype. I, for one, can DO WITHOUT! (I am just TFO to deal with this crap!)