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Novel Adventurer
raffacakes
Posts: 3
Registered: ‎01-03-2012

Can't sign in

[ Edited ]

My skype suddenly stopped working and came up with a error message which i didnt note down.
After unstalling and re-installing skype, It starts up but it's just blank with no password and username fields just the blue background.
also checked for a skype upgrade but it said I have the latest version 
Would be much appreciative if anyone could help :happy: 

attached a picture of the program.

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Super User
ruwim
Posts: 23,631
Registered: ‎27-06-2011

Re: Can't sign in

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Novel Adventurer
raffacakes
Posts: 3
Registered: ‎01-03-2012

Re: Can't sign in

it's 64bit and IE8 

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Novel Adventurer
Joannaeid
Posts: 2
Registered: ‎02-03-2012

Re: Can't sign in

Hello... I have the same problem !! could u fix it ??

Thank you

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Super User
ruwim
Posts: 23,631
Registered: ‎27-06-2011

Re: Can't sign in


Joannaeid wrote:

Hello... I have the same problem !! could u fix it ??

Thank you


Only you can fix your problem.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.


 

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Super User
ruwim
Posts: 23,631
Registered: ‎27-06-2011

Re: Can't sign in


raffacakes wrote:

it's 64bit and IE8 


Try this:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

After pressing Enter you should receive a message saying that DllRegisterServer in jscript.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 


 

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Novel Adventurer
Joannaeid
Posts: 2
Registered: ‎02-03-2012

Re: Can't sign in

I have the same 64bits and IE8

I tried to do what you said but didnt work... In the beggining the propmt command wasnt showing what u said but i tried to continue and the dll succeed and then with java didnt work

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Super User
ruwim
Posts: 23,631
Registered: ‎27-06-2011

Re: Can't sign in


Joannaeid wrote:

I have the same 64bits and IE8

I tried to do what you said but didnt work... In the beggining the propmt command wasnt showing what u said but i tried to continue and the dll succeed and then with java didnt work


What was the Command Prompt showing when you made the dll registrations? It must have been:

 

C:\Windows\SysWoW64>

 

Are you 100% sure that your Internet Explorer is IE8 and not IE9?

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Casual Adventurer
vdchristelle
Posts: 7
Registered: ‎02-03-2012

Re: Can't sign in - Windows 7 SP1 + IE 9

I have the same problem: After unstalling and re-installing skype, It starts up but it's just blank with no password and username fields just the blue background.

 

I run a Windows 7 and IE9.

Everything was ok before I installed the latest version. Now even previous versions of Skype don't work.

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Super User
ruwim
Posts: 23,631
Registered: ‎27-06-2011

Re: Can't sign in - Windows 7 SP1 + IE 9


vdchristelle wrote:

I have the same problem: After unstalling and re-installing skype, It starts up but it's just blank with no password and username fields just the blue background.

 

I run a Windows 7 and IE9.

Everything was ok before I installed the latest version. Now even previous versions of Skype don't work.


Is your Windows 32-bit or 64-bit?

Please use plain text.
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