Can't see the person i'm talking to

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Accepted Solution

Can't see the person i'm talking to

Hello!
I'm having a problem with video calls. I can't see the people i'm talking to even if their webcam is on. My skype was working perfectly well when this problem came out all of a sudden. I'm having this problem with all the persons i'm talking to. I've looked for a solution in the settings of skype, of my laptop but didn't find anything. And this is when I found out about this community!
Does anyone have a clue on how to solve this?!
Thanks! 

ruwim
Community Ambassador

images.message_type_solution.altAccepted Solution

There is not very much you can do using the available Skype options, but what you can try is to reset all settings to default values.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or OK button. The Windows File Explorer will popup. Locate there a folder with the name Skype. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call history. All data are still saved in the Skype_old folder.

View solution in original post
RBN
Novel Adventurer
Kudos: 2
Posts: 2
Registered: 03-03-2012
Message 1 of 20 (44,360 Views)

Re: Can't see the person i'm talking to

There is not very much you can do using the available Skype options, but what you can try is to reset all settings to default values.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or OK button. The Windows File Explorer will popup. Locate there a folder with the name Skype. Rename this folder to something different, e.g. Skype_old. Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call history. All data are still saved in the Skype_old folder.

ruwim
Community Ambassador
Community Ambassador icon
Kudos: 6599
Posts: 43316
Registered: 27-06-2011
Message 2 of 20 (44,337 Views)

Re: Can't see the person i'm talking to

Thank you :bigsmile:

RBN
Novel Adventurer
Kudos: 2
Posts: 2
Registered: 03-03-2012
Message 3 of 20 (44,295 Views)

Re: Can't see the person i'm talking to

can't see the telephone page where to dial the number on the key pad

auntiebabs35
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 28-02-2012
Message 4 of 20 (44,241 Views)

Re: Can't see the person i'm talking to

i am looking for the key pad page where to dial the number
auntiebabs35
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 28-02-2012
Message 5 of 20 (44,239 Views)

Re: Can't see the person i'm talking to

where do i fine the key pad to dial a number
auntiebabs35
Novel Adventurer
Kudos: 0
Posts: 4
Registered: 28-02-2012
Message 6 of 20 (44,238 Views)

Re: Can't see the person i'm talking to

hi hello

mae_
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 10-03-2012
Message 7 of 20 (44,185 Views)

Re: Can't see the person i'm talking to

I tried doing this, but it fixed nothing. Could it possibly be on the other persons computer? Or is my computer really just that stupid? lol.

troitsa
Novel Tourist
Kudos: 0
Posts: 1
Registered: 14-05-2012
Message 8 of 20 (43,465 Views)

Re: Can't see the person I'm talking to

Hi,

 

I also have that problem... Do you know how to solve it on an apple computer?

 

Thanks :wink:

chloeed6
Novel Adventurer
Kudos: 0
Posts: 2
Registered: 21-06-2012
Message 9 of 20 (42,643 Views)

Re: Can't see the person i'm talking to

One of my contacts and I are having the same problem on our iPhone 4. The person who places the call can only hear the other person, while the person who receives that call can both see and hear the other person. 

npl78np84
Novel Adventurer
Kudos: 8
Posts: 2
Registered: 03-08-2012
Message 10 of 20 (41,375 Views)
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