Can't launch skype

[klo1822]

I have downloaded the newest version of skype. But when I try to run the skype set up it doesn't fully work. It gets to the part where it opens skype and it just turns black and says it cannot connect. Someone please help!

~Thanks 

[ruwim]

Does this happens after you have entered your login credentials or are you just getting a blank login window?

[Tamim]

Please answer all of the following questions in your very next reply:

Are you running the 32-bit or 64-bit version of Windows?
Which version of Internet Explorer installed on your PC?
What anti-virus application or security suite is installed?

Try to reinstall Skype with this link: 

http://download.skype.com/msi/SkypeSetup_5.10.0.116.msi

[klo1822]

1)Are you running the 32-bit or 64-bit version of Windows? 64-bit

2)Which version of Internet Explorer installed on your PC? I have no clue, but i use gooogle chrome!

3)What anti-virus application or security suite is installed? norton, McAfee

[Tamim]

Try to temporary disable Norton, McAfee and then reinstall skype.

[klo1822]

how do i do that? 

[Tamim]

In the system tray look for a norton sign

right-click it >> choose "Disable Auto-Protect."

In the system tray open McAfeeSecurityCenter

Click Virus and Spyware Protection

Click Real-Time Scanning

Turn off and select a duration of 2-5 hours

[klo1822]

I did all of this, but when I try to download it says it can't connect to skype download server.

[Tamim]

have you tried to re-install with this link?

http://download.skype.com/msi/SkypeSetup_5.10.0.116.msi

[klo1822]

I tried this, but then it says A network error occurred while attempting to read from the file: C;\Users\Tyler\Downloads\Skype.msi