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Novel Adventurer
sudhanshu
Posts: 2
Registered: ‎08-12-2011

Re: Can't Install Skype

i downloaded the skypesetupfull(1).exe but the computer is blinking a msg that this page is not commonly downloaded and couldd harm ur computer .what should i do??

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Casual Adventurer
crazycatlady
Posts: 5
Registered: ‎14-12-2011

Re: Can't Install Skype

I found this in another thread and it worked for me: 

 

http:// download.skype.com/msi/SkypeSetup_5.6.0.110.msi

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Novel Tourist
kama22
Posts: 1
Registered: ‎21-12-2011

Re: Can't Install Skype

Finally a solution that works! Thanks for posting.

 

Perhaps Skype's error message should include a link to a Download page that lists links to  full packages like the one posted.

 

It would prevent new users going in circles and having to search forums for a way to get their software.

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Casual Tourist
ifeelgood2000
Posts: 1
Registered: ‎19-02-2012

Re: Can't Install Skype

I tried both solutions: clearing the history cookies and chache files, restarting and stopping the processess. then tried to DL both the latest version from the website and/or V 56.

nothing works. please help!

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Can't Install Skype

In your case and your case only.

1. Please stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Windows File Explorer ("What you use to view files with") do:

%appdata%\skype

If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name in question, click on it, if you see a file called Config.xml right click on it and choose delete.

5. Using the Windows file Explorer enter:

NOTE: If This is a 64 bit system, please look in the program files (x86) folder

%programfiles%

Right click on the Skype folder and choose delete.

6. Please install the normal version using the instructions below:

You can install the current normal release by doing this from the top of this page:

Get Skype -> Windows -> Choose the normal release.

These instructions have worked for many and is the quickest thing to try to resolve issues such as this.

Also, what operating system are you on and do you have all Windows updates and updates to any hardware devices by the manufacturers?

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Novel Adventurer
loverman517
Posts: 2
Registered: ‎26-04-2012

Re: Can't Install Skype

can't get on line
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Novel Adventurer
loverman517
Posts: 2
Registered: ‎26-04-2012

Re: Can't Install Skype

I think so
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