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Novel Tourist
amertayeh
Posts: 1
Registered: ‎01-10-2011

Can't Find an existing User

[ Edited ]

Dear All,

 

I am trying to add a friend on skype. He gave me his skype name and email address, but I cant find him. 
He also cant find me. I gave him my email address and skype name .. but no luck.

 

Thanks in advance, 

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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: Can't Find an existing User


amertayeh wrote:

Dear All,

 

I am trying to add a friend on skype. He gave me his skype name and email address, but I cant find him. 
He also cant find me. I gave him my email address and skype name .. but no luck.

 

Thanks in advance, 



Just to see if there is any difference:

 

A new version has just been released September 29th, 2011:


Please download/install this version from here, when prompted click the open or run button: http://www.skype.com/go/getskype-full-56

 

This new version is 5.6.0.105 to check what version you have, using the main Skype client window please do:

 

Help -> About Skype


Release Notes: http://blogs.skype.com/garage/2011/09/skype_56_for_windows_with_improved_screen_sharing_release_note...


Note: There is also an update release for 5.5 if you want to use it instead 5.5.0.119 released as well, same date.

 

More here: http://blogs.skype.com/garage/2011/09/skype_55_for_windows_update_release_notes.html

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Casual Adventurer
ngarewahc
Posts: 5
Registered: ‎31-05-2012

Re: Can't Find an existing User

I am having the exact same problem trying to locate someone thru their skype name only as that is all I have, also when I also try to look up someone by their full name it still dosen't work? I have the most updated version and still had these problems and since then reset back to my oroginal version but to no avail. Either way it's not working and I even followed the detailed instructions for Windows 7 users etc that was posted elsewhere on this forum. When is skype going to fix it for us?
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Super User
ruwim
Posts: 23,595
Registered: ‎27-06-2011

Re: Can't Find an existing User


ngarewahc wrote:
I am having the exact same problem trying to locate someone thru their skype name only as that is all I have, also when I also try to look up someone by their full name it still dosen't work? I have the most updated version and still had these problems and since then reset back to my oroginal version but to no avail. Either way it's not working and I even followed the detailed instructions for Windows 7 users etc that was posted elsewhere on this forum. When is skype going to fix it for us?

What happens when you are looking for your own Skype name?

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Casual Adventurer
ngarewahc
Posts: 5
Registered: ‎31-05-2012

Re: Can't Find an existing User

It states skype name not found

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Casual Adventurer
ngarewahc
Posts: 5
Registered: ‎31-05-2012

Re: Can't Find an existing User

Also when I login to my skype it opens but there is a message on the home page stating

'skype home is unavailable at the moment, check back later to see news and alerts'  but this hasn't changed in 3 days now.  Not sure if this is indicative of an underlying problem with not finding an exisiting user while searhing for either their skype name or my skype name?

Thanks

 

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Casual Adventurer
ngarewahc
Posts: 5
Registered: ‎31-05-2012

Re: Can't Find an existing User

Figured it out, for some reason my skype was set to offline this whole time???  So once I changed that it all started working!

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Novel Tourist
massimo_mercuri
Posts: 1
Registered: ‎04-07-2012

Re: Can't Find an existing User

I am using version 5.8.0.865 and I cannot find a friend by username to add him as contact.
He gave me his username and mail address, and all I find are another 6 people with similar username, but not him.
I already triple-checked his address and username.

What do you suggest?
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Super User
ruwim
Posts: 23,595
Registered: ‎27-06-2011

Re: Can't Find an existing User


massimo_mercuri wrote:
I am using version 5.8.0.865 and I cannot find a friend by username to add him as contact.
He gave me his username and mail address, and all I find are another 6 people with similar username, but not him.
I already triple-checked his address and username.

What do you suggest?

That you ask Mac questions on Mac forum.

 

http://community.skype.com/t5/Mac/bd-p/Mac

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