Blank login Screen....

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Blank login Screen....

Does anyone have a solution to a blank screen that I am getting instead of login page?  See attached.  I already uninstalled and reinstalled three times. 

 

Running Windows 7.

ashprinceton
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Message 1 of 55 (3,121 Views)

Re: Blank login Screen....

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If what you are seeing is:

 

C:\Windows\System32>

 

then in the Command Prompt type: cd..  (2 dots are important) and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows>

 

Next type cd syswow64 and press Enter.

 

Now you should see this in the Command Prompt:

 

C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 

ruwim
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Message 2 of 55 (2,981 Views)

Re: Blank login Screen....

Hey ruwim
Tried your solution but regsvr32 jscript9.dll file failed.
Got an error saying "the module "jscript9.dll" loaded but the call to dll registerserver failed with error code 0x80004005"

 

I've been struggling with skype installation for quiet some time.

 

kriti
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Message 3 of 55 (2,928 Views)

Re: Blank login Screen....

If you were able to properly register jscript.dll but failed with jscript9.dll, then the problem might be with faulty installation of your Internet Explorer 9 version.

 

In similar cases the solution was to uninstall IE9. Windows will automatically revert to the previous IE8 version and this might resolve your problems. Note that jscript9.dll will also be uninstalled if IE9 is uninstalled.

 

See here how to uninstall/reinstall IE9.

 

http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9

 

ruwim
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Message 4 of 55 (2,922 Views)

Re: Blank login Screen....

This is ridiculous. Why don't you guys just program your updates so we don't have to?

 

BTW the fixes above STILL DON'T WORK

joetalent
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Message 5 of 55 (2,729 Views)

Re: Blank login Screen....


joetalent wrote:

This is ridiculous. Why don't you guys just program your updates so we don't have to?

 

BTW the fixes above STILL DON'T WORK


What exactly doesn't work for you?

 

The problem is not with Skype but with your Internet Explorer and JavaScript.

ruwim
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Message 6 of 55 (2,726 Views)

Re: Blank login Screen....

hi i have the same prob with blue screen of skyp i tried that solution but it says java script is working kindly tell me wat can be the other solution.i m using 64bits IE9.

erumahmar
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Message 7 of 55 (2,720 Views)

Re: Blank login Screen....


erumahmar wrote:

hi i have the same prob with blue screen of skyp i tried that solution but it says java script is working kindly tell me wat can be the other solution.i m using 64bits IE9.


The 64-bit IE9 is useless in the case of Skype. Skype is a 32-bit program and only uses 32-bit IE.

 

Look here for an appropriate solution.

 

http://community.skype.com/t5/Windows-Knowledge-Base/Empty-sign-in-log-in-window/ta-p/630627

 

Be careful with selecting the correct procedure corresponding to your Windows system and the version of Internet Explorer.

 

ruwim
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Message 8 of 55 (2,717 Views)

Re: Blank login Screen....

I was getting this error until I ran CMD as Admin and registered the 2 DLLs. I didn't even have to restart the system. I quit Skype and relaunched and I see the login screen.

Thanks for the instructions.
Hp22
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Message 9 of 55 (2,638 Views)

Re: Blank login Screen....

hi, i have the same problem. blank login screen, blank home screen, can not add any contacts.

login is fixed, i renamed the login folder and set a new shortcut, that works. but the problem with the black home screen still exists.

i use windows7 64bit IE9

i tried everything what is submitted here. entered the two .dll and got possitive response. did the javascript test, java is working. uninstalled IE9, didn't work. reinstalled IE9. uninstalled skype, reinstalled skype. installed java, rebooted a thousend times. nothing helps.

please help me :sad:

eskloi
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Message 10 of 55 (2,287 Views)
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