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Casual Adventurer
KittyFrost
Posts: 5
Registered: ‎17-08-2012

Blank Skype "Login" and "Add Contacts" screen.

Alright. When you log into Skype there's this window that has white clouds on the bottom and blue at the middle and top for a background. There are supposed to be login boxes to type your name and password into, but instead all I get is the background image and no way to log in. The same thing happens when I finally get logged in and go to "Add contacts"  I am connected to my home internet, both of my antivirus programs are set to allow Skype, and I've loaded the most recent version of the program twice, properly uninstalling it each time before I load it again. I can't log in through the welcome screen, and I can't add any of my friends to my contacts list. Any ideas?

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Super Aviator
Tamim
Posts: 25,036
Registered: ‎27-09-2011

Re: Blank Skype "Login" and "Add Contacts" screen.

Are you running the 32-bit or 64-bit version of Windows?
Which version of Internet Explorer installed on your PC?

Regards,
Tamim
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Novel Tourist
les-gilbert
Posts: 1
Registered: ‎09-09-2012

Re: Blank Skype "Login" and "Add Contacts" screen.

[ Edited ]

I also have a blank add contacts screen and i haven'tfound the solution.  Please!

[removed for privacy]

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Super User
ruwim
Posts: 23,271
Registered: ‎27-06-2011

Re: Blank Skype "Login" and "Add Contacts" screen.

[ Edited ]

les-gilbert wrote:

I also have a blank add contacts screen and i haven'tfound the solution.  Please!

[removed for privacy]


The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

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Novel Adventurer
Nezurak
Posts: 2
Registered: ‎26-09-2012

Re: Blank Skype "Login" and "Add Contacts" screen.

Hi gets the same think blank skype cant log in :/ . I have 64-bit windows 7 home premium. What happened is i did recovery of laptop and after clean up most of the space on disk there was some programs left that i cant uninstall from control panel as they are not exist but they are in there. I uninstall skype, download java and adobe flash player. And then install skype and still theres no box to put my username and password its blank skype. Any chance you can help me, pls? I appreciate.

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Novel Adventurer
Nezurak
Posts: 2
Registered: ‎26-09-2012

Re: Blank Skype "Login" and "Add Contacts" screen.

i actually sorted by checking another post of yours Rewin i used command prompt and skype now is working corectly can login and talk to ppl, thx for the help from another post :bigsmile:
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Novel Tourist
chandkiran
Posts: 1
Registered: ‎27-10-2012

Re: Blank Skype "Login" and "Add Contacts" screen.

I have logged in but no add contact button could you help
Posted from HP TouchPad
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Super User
ruwim
Posts: 23,271
Registered: ‎27-06-2011

Re: Blank Skype "Login" and "Add Contacts" screen.


chandkiran wrote:
I have logged in but no add contact button could you help

Have you downloaded and installed Skype program on your computer?

http://www.skype.com/go/getskype-full

 

You cannot add contacts or make calls if you are logging in to your Account page on Skype.com. You have to use Skype program installed on your computer.

 

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Novel Tourist
conniefink
Posts: 1
Registered: ‎25-11-2012

Re: Blank Skype "Login" and "Add Contacts" screen.

HOW DO I PUIT IN CONTACTS

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