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Add contact button not active
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05-03-2012 00:21
When I attempt to add a new contact, either through the menu bar "Contacts/Add Contact" or the "Add" Contact" button on the Contacts pane I can complete as many details as I know (e.g. phone number and name) but the "Add" button does not become active. I have tried using additional dummy data to complete all fields but I cannot get the button to become active under any circumstances.
Windows XP SP2, Skype 5.8.0.156
Solved! Go to Solution.
Re: Add contact button not active
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05-03-2012 00:26
Is your Skype connection status "Online". The status icon (the one left of your name) must be solid green with a white checkmark inside.
Re: Add contact button not active
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05-03-2012 00:48
Yes, Skype is online. (White tick in green oval)
Re: Add contact button not active
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05-03-2012 01:03
I'd suggest updating to Service Pack 3. Skype doesn't play nicely with Service Pack 2 or older.
Please note: I do not respond to requests for help via Private Message.
Re: Add contact button not active
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05-03-2012 01:05
What happens when you write your own Skype ID in the "Skype name" textbox?
Re: Add contact button not active
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05-03-2012 01:59
Using my e-mail address kept the button active. I was able to add a contact but only if the contact's e-mail address was valid. Dummy addresses did not work.
Re: Add contact button not active
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05-03-2012 02:08
This is also how it should work. The Add button will only be activated if there is an existing Skype user to add.
The only certain method is when you know the exact Skype Name of a contact. Using Full Name may result in several possibilities and you would first have to select the one which seems to be correct.
Re: Add contact button not active
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05-03-2012 05:26
when i try to add contact
it says " CHECK YOUR CONNECTION "
eventhough my skype is up and running normal
samuel
using windows xp/skype 58.0
Re: Add contact button not active
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05-03-2012 07:38
bertling_bkk wrote:when i try to add contact
it says " CHECK YOUR CONNECTION "
eventhough my skype is up and running normal
samuel
using windows xp/skype 58.0
The first thing to check is if your Internet Explorer is not set to “Work offline” mode.
What do you see if you open this link in your Internet Explorer (must be IE, even if you are using another browser)?
https://apps.skype.com/friendfinder/
Re: Add contact button not active
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17-08-2012 23:15
