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5.5.0.114 APPCRASH Vista help
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31-08-2011 21:52
Hello,
Upon starting up skype, it crashes and gives me this error message:
Problem Event Name:APPCRASH
Application Name:Skype.exe
Application Version:5.5.0.114
Application Timestamp:4e4d3784
Fault Module Name:ntdll.dll
Fault Module Version:6.0.6002.18327
Fault Module Timestamp:4cb73436
Exception Code:c0000005
Exception Offset:00030174
OS Version:6.0.6002.2.2.0.768.3
Locale ID:2057
Additional Information 1:bfef
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3:bfef
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863
It was working fine last night, but trying to log in this morning caused this to happen. I'm running Windows Vista Home Premium.
I wondered if anyone has any idea what's going on, and could give me advice.
Thanks in advance for any help.
Re: 5.5.0.114 APPCRASH Vista help
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01-09-2011 01:05
Hi! the thread which link is pasted below is a compilation of the suggestions and procedures that fixed Skype related problems in many cases. I hope that the suggestions there would also help resolve the issues in your case.
Skype Problems Troubleshooting Procedures (Windows)
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Re: 5.5.0.114 APPCRASH Vista help
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01-09-2011 03:37
Rob_stockton wrote:Hello,
Upon starting up skype, it crashes and gives me this error message:
Problem Event Name:APPCRASH
Application Name:Skype.exe
Application Version:5.5.0.114
Application Timestamp:4e4d3784
Fault Module Name:ntdll.dll
Fault Module Version:6.0.6002.18327
Fault Module Timestamp:4cb73436
Exception Code:c0000005
Exception Offset:00030174
OS Version:6.0.6002.2.2.0.768.3
Locale ID:2057
Additional Information 1:bfef
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3:bfef
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863
It was working fine last night, but trying to log in this morning caused this to happen. I'm running Windows Vista Home Premium.
I wondered if anyone has any idea what's going on, and could give me advice.
Thanks in advance for any help.
Please go here and click "Run Now": http://support.microsoft.com/kb/318378
