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Rob_stockton
Posts: 1
Registered: ‎31-08-2011

5.5.0.114 APPCRASH Vista help

Hello,

Upon starting up skype, it crashes and gives me this error message:

Problem Event Name:APPCRASH 
Application Name:Skype.exe 
Application Version:5.5.0.114 
Application Timestamp:4e4d3784 
Fault Module Name:ntdll.dll 
Fault Module Version:6.0.6002.18327 
Fault Module Timestamp:4cb73436 
Exception Code:c0000005 
Exception Offset:00030174 
OS Version:6.0.6002.2.2.0.768.3 
Locale ID:2057 
Additional Information 1:bfef 
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863 
Additional Information 3:bfef 
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863 

It was working fine last night, but trying to log in this morning caused this to happen. I'm running Windows Vista Home Premium.

I wondered if anyone has any idea what's going on, and could give me advice. 

Thanks in advance for any help.

Please use plain text.
Power User
Primemover
Posts: 6,286
Registered: ‎27-06-2011

Re: 5.5.0.114 APPCRASH Vista help

 

Hi!  the thread which link is pasted below is a compilation of the suggestions and procedures that fixed Skype related problems in many cases.  I hope that the suggestions there would also help resolve the issues in your case.

 

Skype Problems Troubleshooting Procedures (Windows)

 

:happy:




IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 


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Super User
TheUberOverLord
Posts: 12,499
Registered: ‎27-06-2011

Re: 5.5.0.114 APPCRASH Vista help


Rob_stockton wrote:

Hello,

Upon starting up skype, it crashes and gives me this error message:

Problem Event Name:APPCRASH 
Application Name:Skype.exe 
Application Version:5.5.0.114 
Application Timestamp:4e4d3784 
Fault Module Name:ntdll.dll 
Fault Module Version:6.0.6002.18327 
Fault Module Timestamp:4cb73436 
Exception Code:c0000005 
Exception Offset:00030174 
OS Version:6.0.6002.2.2.0.768.3 
Locale ID:2057 
Additional Information 1:bfef 
Additional Information 2:e8adce1c2b9e7be834b4063ac3c53863 
Additional Information 3:bfef 
Additional Information 4:e8adce1c2b9e7be834b4063ac3c53863 

It was working fine last night, but trying to log in this morning caused this to happen. I'm running Windows Vista Home Premium.

I wondered if anyone has any idea what's going on, and could give me advice. 

Thanks in advance for any help.



Please go here and click "Run Now": http://support.microsoft.com/kb/318378

Please use plain text.
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