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Emoji are standard subset och characters in the Unicode char set. Those can be used as any regular characters. With Windows 8, Android, iOS, Windows Phone? already supporting it system wide. So there's not much work to do for supporting it.



Problem
An emoji is a 4-byte character (codepoint: 1000 – 1FFFF), and Skype can't handle 4-byte characters. Inserting these characters in Skype for Windows 8 will strip these characters, and Skype for Android will make everything like ASCII.

Smilies
As Unicode has a huge set of smilies (emoji), those could be used instead of the limited number of smilies that Skype currently offers.



Shortcuts
Skype can still offer the shortcuts like : ) which will point to the emoji codepoints - and should replace the text into emoji, and each users chooses if their message should contain emoji. As each system already offers it's own smilies-button on on-screen keyboards - Skype should preferable only show it's smilies-button when a hardware keyboard is present (often PCs).



Consistency
By letting the system handle the images, all smilies will look the same in all apps, and users knows what to expect of every expression. Also, due to the huge amount of emoji, and if new are introduced - that's nothing Skype has to worry about as each system will take care of that.



Issues
As Skype uses shortcuts for it's smilies, it's sometimes shows them when it "shouldn't". Entering aspect ratios like "4:3" or math like "3×( x+8 )" - the text might look strange. A shortcut should be converted only if it's preceded by a whitespace character. Making the above expressions fine. And by having smilies as Unicode characters makes it easier to know if it should be a smilie or not for the sender, receiver, when viewing past messages, and when editing texts. And system notifications can't handle Skype's custom smilies, but do support the system wide emoji



Summary
• Support 4-byte characters, to support additional languages
• Update Skype's smilies to emoji, for better support
• Using emoji will display these in system notifications
• Keep shortcuts, but point to emoji - if users wants to
• Only use shortcuts when preceded by space, to not mess up texts

This has been mentioned quite a few times since the recent updates came about, but I wanted to propose what I think is a simple idea to get around the UI complaints and (I hope) please as many users as possible: add the option to disable the speech bubbles in IM view. This could be a simple checkbox in the Settings menu, along the lines of "use speech bubbles in IM", or the opposite, something like "compact IM view", that, when enabled/disabled (depending on the wording of the setting) would change the IM view to be more compact as it was in previous Skype versions, removing the speech bubbles, aligning your messages to the left of the IM window (in the same place as the receipient's messages instead of in its own right-aligned box with left-aligned text) and removing the large amounts of space between messages from different people (and maybe removing the display picture next to each message in favour of just the one at the top of the conversation, but I don't think that's quite as important).

I understand that some people favour their IM windows looking like a smartphone text conversation and the current layout is perfect for that, and I am sure that there are a lot of people who use Skype for voice/video calling and hardly touch the IM side, in which case it shouldn't matter to them. However, the layout does not work well for people who have IM conversations very frequently (personally, I rely on Skype to keep contact with friends and important contacts, so this is my main method of conversation), as the speech bubble-look makes every message take up a very large amount of space, causing older messages to be pushed off of the screen much quicker and making conversations harder to follow. The way that your own messages are displayed in a speech bubble that is aligned to the right of the window while the text is left-aligned also breaks the flow of conversations like this by a large margin; I personally find it hard to track conversations when each line begins in a different place on the screen, and shorter messages that I send appear to just be floating somewhere near the middle of the screen instead of at a definitive edge, which looks very jarring.

This is an even larger problem if you use group IMs; if the group is a busy one, the large amount of space between each message means that individual messages leave the screen very quickly, often making it impossible to even keep up with the conversation, and the more complicated visual flow makes the problem even worse. I always have my Skype window maximised and it is still a problem for me regardless, because it can fit only half of the messages that it used to on screen at the most. Again, I can see that this wouldn't be a problem for people who use voice/video chat or don't use IM groups as frequently because they will usually have time to read the conversation fully, but having to scroll up the window to be able to read messages before they leave the screen makes more serious IM groups quite inconvenient to use, and I don't want to have to find something other than Skype to do this because the groups I use are quite well-established on Skype. I'd think that I'm not the only person who feels this way because some of the groups I use are reasonably large (about 12-20 people) and most people in the groups agree about how the new UI affects them.

I hope that what I'm asking is a reasonably simple change; I'm not asking to just get rid of the new layout because I know that some people are happy with it (and have no problem with it being the default as long as I have an option), and I'm not asking to just make the whole of Skype look like an older version. I'm just asking for the option to use the old IM layout rather than the speech bubbles. I know that it is probably easier for a development team to just keep one UI that works on all desktop and mobile devices, but, as you have already had the more compact view I'm asking for in previous versions, I would hope that it wouldn't be too much work to reimplement it as an option.

Thank you.

Status: Comments Requested

Please take a look at the latest Skype 7.0 which introduced a compact chat mode: http://community.skype.com/t5/Windows-desktop-client/7-0-and-your-feedback-on-the-new-chat-UI/td-p/3...

It sounds like this answers your request from this idea.

Look I understand that it probably feels awful to put so much time and effort into updating skype only to have the community hate it so much.

To be perfectly honest though it's horrific and you should feel awful.

I can give you a list of things right now that would make the community love you to the moon and back and they aren't even hard changes.

 

  • Windows is not a phone. Please get rid of this weird blown out word bubble aesthetic. Backdate to the old Skype and keep it as it was. It was clean solid and efficient. We don't want pretty colors and nice rounded edges. We want it sharp and to the point. I just want outright text.
    ie: Friend A: Hey
        Friend B: Hey
  • We ALL hate non-consensual formatting. I don't want asterisks around my words to make them bold. You should literally fire whoever's idea it was. It's an outright awful idea.
  • Emotes are annoying. :I is a straightface not an idea emoticon with a lightbulb. What even is that Skype seriously. Remove all auto-emotes. Yeah I'm 100% aware I can turn them off personally but I still look like a moron when I type :I and my friends think I have an idea.
  • You know what weird thing on some versions where you click a message and it highlights it in dotted lines and yellow? Don't.. don't do that.. just no.
  • Ads are bad mkay.. Every time I see "It's your friends birthday buy them Skype things!" I want to buy them skype things even less.
  • Stop offering pseudo-"solutions" such as "@@ " removes formatting from a message! I'm not typing "@@ " before every single one of my messages.. how about "@@ " to use formatting!
    See what you do is you make the less commonly used alternative use the complicated procedure.

In all seriousness though I love Skype.. but these changes and "features" hurt my heart.

I have a good 40+ people that I frequently talk to in massive group chats on a daily basis.

We are ALL contemplating moving to a different program. Every last one of us. I get the feeling the rest of the community isn't far behind.

Status: Not right now

Plesae only request one idea per submissions.

 

Regarding the multiple requests you had: Please make sure you are making use of customization options described in 7.0: http://community.skype.com/t5/Windows-desktop-client/7-0-and-your-feedback-on-the-new-chat-UI/td-p/3...

I noticed when I use the Video call function on my laptop, the frame where it shows a live feedback of myself could only be placed either on the bottom left or bottom right corner. It would be wonderful it I had the ability to place the frame containing my video anywhere I want, especially near the top center of the screen where my webcam is located at. This would allow me to appear to be looking towards my camera more often than having my eyes staring off elsewhere at the screen.

I don't like the new Skype user interface. (Version 6.22.0.107)

 

The old user interface worked well, and the new user Interface has low contrast. It's difficult to find items and it's not intuitive.

 

Please give us the option to use the old skin, or old user interface.

 

6.22 is probably the worse Skype update ever.

 

 

Status: More Information needed

We have taken a lot of this feedback into account when building Skype 7.0 which offers more customization options: http://community.skype.com/t5/Windows-desktop-client/7-0-and-your-feedback-on-the-new-chat-UI/td-p/3...

Please review and share your feedback in that topic, so that we can make 7.1 even better.

It's increasingly a problem that Skype users have elderly relatives who get badly stuck and need help with their computers, and have zero tech savvy and little ability to follow instructions and describe what they're seeing. My mom, for instance. It would be super helpful to have the ability, during a Skype call, for one participant to launch a share of the other person's screen. Rather than me having to describe to them how to do this through the Skype menu, they would just get a big popup -- "Hyperion Cole would like to see your screen. Is that all right?" Answers yes and no (default). Ability to request control during a screen share would also be a big plus.

Option to disable speech bubbles in 7.0

Status: New Idea
by i-um on ‎17-12-2014 17:39

In similar topic you recommended to check out 7.0
Here I have it installed, and the ugly bubbles with blueish background are still there.

I want my messages left-aligned and black-on-white, please add such option

Have a toggle option to disable Skype from ceasing to scroll when you have unread messages in a chat. More often than not this is causing people to miss instant messages compared to allowing them to keep up, especially when skype is being used side by side with another window or on a multiple monitor setup. This "feature" should have just been an option from the beginning and not forced onto everyone. I see no good reason as to why this hasn't been implemented already. An option to toggle this feature really needs to be added soon if your goal truly is to help people not miss any messages.

Display user local time like in previous versions. It is very useful information when you chatting with people from other countries.

Please allow users to create "skins" for the UI of the client as many other IM clients do. Many people have a specific theme for their desktop, and would like Skype to conform.

 

In addition, please allow users to disable the "chat bubble" style IM appearance in favor of a more efficient use of the space.

 

Also allow the option to change the color of the IM appearance, or at least provide "scheme" options as Windows Aero does. It is difficult to read pale blue usernames against a field of white.

 

Finally, allow users to adjust the scale and size of the interface to their liking. In a group chat with a 400x600 px window, only the first two letters of the name can be seen due to the text scale. The contact list is very wide, and in compact view could still be functional at half its width.

UI layout

Status: New Idea
by Garrettvm on ‎22-12-2014 11:43

The new version of skype just installed itself on my laptop and I really have to wonder, was it designed by a 12 year old girl? Maybe with a My Little Pony fixation?

 

The old format was good - practical, easy to read. I don't understand why you changed it. Can't you at least give us the option to switch it back so that normal people can continue using it without being constantly frustrated?

In a call with this chick atm with a really loud and annoying voice and the thought, 'Skype really needs to get an adjuster for individuals in call' would be eternally greatful if this could be done.  Please, Please, Please.

 

Thank you in advanced,

 

Guy with a growing migraine.

Downgrading to 6.21

Status: New Idea
by maldoror on ‎14-12-2014 20:32

Hello Skype,

 

You clearly did not listen to pretty much any of the complaints on 6.22, as listed in practically each and every topic in the 38 pages of that forum, and went ahead with version 7, which is exactly the same. So I feel like I'm wasting my words here.

 

I am using Skype mainly for business, and sometimes I have up to ten conversations open at once. I need to find people and text easily, and fast. There have been countless comments stating the same, so I am hereby adding my voice too:

- We hate the stupid blue ballons.

- We hate the waste of space in the chat windows and the contacts list.

- Please provide again a compact, business version.

- Skype for Windows is not an App.

 

I will be downgrading to 6.21 until you listen to your users.

Thank you.

Square avatars

Status: New Idea
by vrubleg on ‎18-12-2014 14:53

Please add an option to disable rounded avatars. It looks inconsistent with other square elements.

Imagine my disgust seeing some tall cat thing when I try to type out ":3". And the horror when I find out that (fubar), (finger), (wtf), and (hollest) don't do anything either.

 

My idea for the Windows client is for Skype to restore the (fubar), (finger), (wtf), and (hollest) smileys and remove the ":3" smiley (and reverting any other changes that were made that I haven't listed). Put the emote set back to the way it was in version 6.13, please!

Status: Under consideration
Thank you all for your feedback, we will raise this with the right team.

Group name font is too large, we don't want all these bubbles...

 

Is it needed to write it again or will we finally get what we need and not what you want us to use ?

Hey :happy:

i tought it can be really nice if you will add custom emoticons to skype.

it was really nice function in the Messenger and many people love it.

 

hope you can add it :happy:

Status: Under consideration
Thank you for the feedback. Custom emoticons are being considered. There are other custom emoticon requests such as http://community.skype.com/t5/Windows-desktop-client-Ideas/Custom-Emotes/idi-p/2890639 If other users would like this added, please include your kudos.

Everybody hates bubbles.

Status: New Idea
by azgar on ‎01-01-2015 18:49

As simple as that.
Everyone I know uses Skype to communicate with people, Wants Skype window to be filled with text wrote to them by their loved ones. Not some random designers self-expression.

So my idea is: when Your designers come up with some bright new idea, let Your programmers to add a checkbox to disable it.

Hello.

 

It's midnight, I'm winding down for the night. I have about 20 conversations open using Trillian, my instant messaging client of choice. I have several conversations over AIM, many over YIM, and a few over more esoteric instant messaging services. I have 3 different IRC servers connected and several Skype conversations. They all use the same type of window, they're all in different tabs. I'm not the average Skype user - I'm a power user, this is how I relax.

 

My instant messaging client has a set of accounts for work, gaming, and then a set of personal accounts. After that I have every instant messaging account I've had over the past 15 years bound to it. This means I have well over 20 accounts attached to it! It's a very busy program.

 

 

Skype used to support third party clients through the Skype API or Skypekit, however, support for both has been discontinued. The Skype client's interface is much different from my preferred IM client's. It isn't able to manage 20 different tabs at once and it's difficult to keep track with hundreds of different individuals because of how it handles categorization. I can't manage multiple identities/presences at once nor can I write my own plugins to help me manage the herculean task of keeping up with everyone. This is not stuff Skype needs to be worried about doing.

 

Currently there's no supported way for third party clients designed for power users like me to connect to the Skype network. Skypekit will stop working soon enough and I simply won't be able to keep up with the people who want me to keep up with them. I'd imagine quite a few other power users are in the same boat. None of us want Skype to try to cater the Skype client to our needs - we're not mainstream users, we're a minority and we know it.

 

However, right now the Skype network is closing to anything but the official client. In my opinion this isn't a good thing. It prevents new and esoteric platforms from accessing the Skype network, it prevents power users from accessing the Skype network in the way they need to access it, and it discourages innovation on the network.

 

I believe Skype should either remake the Skype API that put the official client in to silent mode, keep Skypekit up to date (though Skypekit had issues with multiple instances running in the background), or provide a means for third party clients to access the Skype network. This could even be done via federation with an open protocol I.E. XMPP or other protocols.

 

Besides allowing power users like me a way to access our Skype contacts in a way that is seamless from our AIM and YIM and other contacts, the last latter implementation would allow Skype to grow in new and innovative ways, especially as the Internet of Things expands.

 

Long story short: Skype should allow third party clients a means to access the service that does not require direct user interaction with the default Skype interface.

 

Thanks for your time and consideration!

Please stop updating!!!

Status: New Idea
by jsherr1 on ‎11-12-2014 14:37
Your new versions just get worse and worse. Change you designers and stop hassling us with your terrible improvements
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