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Hi guys,

Many of your emoticons are really cool, like (facepalm), (rofl), (flex) and others. But there is definitely something missing there... A (trollface) one! :happy:


Could you please add a "(trollface)" emoticon?

It would be really really useful, I'm sure 146% :happy:

And I'm sure it is really wanted and there is even a proof here :happy:

I'm sure many people would appreciate if you do that.



Dear sweet lord, I understand that skype is free with premium options. It's wonderful for that, HOWEVER, I cannot read the names or timestamps easily in convos because I cannot adjust the pale, low contrast colours. I am 23 years old and am losing my eyesight. I'm not old by any means and I'm willing to accomodate the changes that inevitably happen with UI's, but I hate having to resort to changing my entire system scheme to something from Windows 98 just so I can read my darn convos with people.

The system theme is awful and distracting, blocky, and badly designed, and it makes web browsing irritating. Being forced to use it on my whole system just to use Skype more easily, and having the accessibility panel with a single checkbox and no actual in program options to make the different elements easier for me to see is irritating. I'm not to the point yet where I need a black and white scheme or need it read to me, I do like the simplicity that was being aimed at, but in the quest for Aesthetics it missed the boat on accessibility. As of right now I have my font set on large and bold so I can see it better, but the lack of contrast between the colours really is an issue and could even be solved by having presets built into skype itself so I don't have to mess with my entire theme.

I've been using an old version of skype for a while now, and I've found that I realy like how I can read an entire long message before having to click the skype icon. The new version seems to not always show notifications, but when it does I can only see a few words. Making them longer would remove the process of switching to skype and back to whatever app I was on, because sometimes skype isn't the second window in my alt+tab list. This would mean that when windows 10 comes out, it wouldn't be using system notifications though.

I have been using Skype for years and was always very comfortable with its chat window. Now that the recent updates introduced these smartphone-like "chat bubbles", I am not happy at all: the bubble takes a lot of space in the input window and you shoud scroll up to see the previous conversations, which is extremely annoying when you not just exchange short twit-like messages, but discuss something important.

I think the users should have an option to switch between the chat modes of their liking: let those who adore everything smartphone-like enjoy their bubbles, but it would only be fair to also let long-standing skype users, who treat the service seriously, use the mode they've got used to (old chat window with plain text and the opportunity to change the size of its input and the output parts). Please consider such an option in the next upgrades!

Add Skype 6.21 Skin

Status: New Idea
by Khato 3 weeks ago

If you're going to make changes to your UI, it would be really really really fantastic if the end user didn't have to see them. Even Windows 7 has a mode that looks like Windows 95. Making your UI so that Skype can look like previous versions of itself will make people less wary about using your program - because it doesn't matter how many security updates you have, the end user won't use your program if they don't like how it looks and feels.

Personally, I'm trying to hold on to 6.21 for as long as I can (even though you're making it real hard to combat all these automatic updates. Real nice of you to try and package it in with Windows Update), but I'd update if I didn't see any significant differences in the UI.

By adding in old skins, or even customisable skins, you can make your default UI look as much like Facebook Phone Madness as much as you all want, and everyone who doesn't want that can just use a normal skin.

This has been mentioned quite a few times since the recent updates came about, but I wanted to propose what I think is a simple idea to get around the UI complaints and (I hope) please as many users as possible: add the option to disable the speech bubbles in IM view. This could be a simple checkbox in the Settings menu, along the lines of "use speech bubbles in IM", or the opposite, something like "compact IM view", that, when enabled/disabled (depending on the wording of the setting) would change the IM view to be more compact as it was in previous Skype versions, removing the speech bubbles, aligning your messages to the left of the IM window (in the same place as the receipient's messages instead of in its own right-aligned box with left-aligned text) and removing the large amounts of space between messages from different people (and maybe removing the display picture next to each message in favour of just the one at the top of the conversation, but I don't think that's quite as important).

I understand that some people favour their IM windows looking like a smartphone text conversation and the current layout is perfect for that, and I am sure that there are a lot of people who use Skype for voice/video calling and hardly touch the IM side, in which case it shouldn't matter to them. However, the layout does not work well for people who have IM conversations very frequently (personally, I rely on Skype to keep contact with friends and important contacts, so this is my main method of conversation), as the speech bubble-look makes every message take up a very large amount of space, causing older messages to be pushed off of the screen much quicker and making conversations harder to follow. The way that your own messages are displayed in a speech bubble that is aligned to the right of the window while the text is left-aligned also breaks the flow of conversations like this by a large margin; I personally find it hard to track conversations when each line begins in a different place on the screen, and shorter messages that I send appear to just be floating somewhere near the middle of the screen instead of at a definitive edge, which looks very jarring.

This is an even larger problem if you use group IMs; if the group is a busy one, the large amount of space between each message means that individual messages leave the screen very quickly, often making it impossible to even keep up with the conversation, and the more complicated visual flow makes the problem even worse. I always have my Skype window maximised and it is still a problem for me regardless, because it can fit only half of the messages that it used to on screen at the most. Again, I can see that this wouldn't be a problem for people who use voice/video chat or don't use IM groups as frequently because they will usually have time to read the conversation fully, but having to scroll up the window to be able to read messages before they leave the screen makes more serious IM groups quite inconvenient to use, and I don't want to have to find something other than Skype to do this because the groups I use are quite well-established on Skype. I'd think that I'm not the only person who feels this way because some of the groups I use are reasonably large (about 12-20 people) and most people in the groups agree about how the new UI affects them.

I hope that what I'm asking is a reasonably simple change; I'm not asking to just get rid of the new layout because I know that some people are happy with it (and have no problem with it being the default as long as I have an option), and I'm not asking to just make the whole of Skype look like an older version. I'm just asking for the option to use the old IM layout rather than the speech bubbles. I know that it is probably easier for a development team to just keep one UI that works on all desktop and mobile devices, but, as you have already had the more compact view I'm asking for in previous versions, I would hope that it wouldn't be too much work to reimplement it as an option.

Thank you.

Status: Comments Requested

Please take a look at the latest Skype 7.0 which introduced a compact chat mode:

It sounds like this answers your request from this idea.

Our group makes heavy use of  persistent Group IM chat rooms. Sometimes there can be a lot of traffic that does not pertain to you. So you kind of tune out the new message tones for a bit. We make use of the @PersonsName convention. So it would be nice that if someone entered @MyName, I could hear a special new message tone so I know a message directed at me just came in. Escpecially when I've previously tuned out the conversation. Ideally, in addition to setting the tone, you shold be able to set the name since people will use @Joe rather than @Joe.Smith.Skype.Account. Ideally, you should be able to configure a list of names to allow for @Joe, @Joseph, @JoeSmith, @Joe_Smith, etc. @SkypeUserAccount could be an "always active" option so as to not have to list it specifically.

Look I understand that it probably feels awful to put so much time and effort into updating skype only to have the community hate it so much.

To be perfectly honest though it's horrific and you should feel awful.

I can give you a list of things right now that would make the community love you to the moon and back and they aren't even hard changes.


  • Windows is not a phone. Please get rid of this weird blown out word bubble aesthetic. Backdate to the old Skype and keep it as it was. It was clean solid and efficient. We don't want pretty colors and nice rounded edges. We want it sharp and to the point. I just want outright text.
    ie: Friend A: Hey
        Friend B: Hey
  • We ALL hate non-consensual formatting. I don't want asterisks around my words to make them bold. You should literally fire whoever's idea it was. It's an outright awful idea.
  • Emotes are annoying. :I is a straightface not an idea emoticon with a lightbulb. What even is that Skype seriously. Remove all auto-emotes. Yeah I'm 100% aware I can turn them off personally but I still look like a moron when I type :I and my friends think I have an idea.
  • You know what weird thing on some versions where you click a message and it highlights it in dotted lines and yellow? Don't.. don't do that.. just no.
  • Ads are bad mkay.. Every time I see "It's your friends birthday buy them Skype things!" I want to buy them skype things even less.
  • Stop offering pseudo-"solutions" such as "@@ " removes formatting from a message! I'm not typing "@@ " before every single one of my messages.. how about "@@ " to use formatting!
    See what you do is you make the less commonly used alternative use the complicated procedure.

In all seriousness though I love Skype.. but these changes and "features" hurt my heart.

I have a good 40+ people that I frequently talk to in massive group chats on a daily basis.

We are ALL contemplating moving to a different program. Every last one of us. I get the feeling the rest of the community isn't far behind.

Status: Not right now

Plesae only request one idea per submissions.


Regarding the multiple requests you had: Please make sure you are making use of customization options described in 7.0:

Move the ads somewhere else.

Status: New Idea
by Lillae on ‎21-03-2015 01:11

I understand that ads are probably a big part of your income and I'm not upset by their existence, but I recently updated to and the ad is now a huge skyscraper banner up along the side of my conversation, squishing the conversation window between the ad and the contacts.


Also, it's a big, distracting splash of color, which I understand ads are meant to be, to grab attention, but when I can't focus on my conversation for an extended length of time because the big color block is doing something in my peripheral, it gets irritating.


I suggest you move the ad back up to the top of the window, or even give us our own choice in the settings for where to put the ad.


I write a lot with my friends in Skype. This means that we have very long messages from one user to the other, and with the message space squished up like it is now, it means we have less space to see these large messages. I tend to use Skype in a very large window just for this space, only now it's been taken away.




I realize that it goes away when you use split view but I generally have at least eight conversations going in one day and it would be an inconvenience to have to tab between my contact list and my conversation tab every time one of the other conversations is active.

I don't like the new Skype user interface. (Version


The old user interface worked well, and the new user Interface has low contrast. It's difficult to find items and it's not intuitive.


Please give us the option to use the old skin, or old user interface.


6.22 is probably the worse Skype update ever.



Status: More Information needed

We have taken a lot of this feedback into account when building Skype 7.0 which offers more customization options:

Please review and share your feedback in that topic, so that we can make 7.1 even better.

Option to disable speech bubbles in 7.0

Status: New Idea
by i-um on ‎17-12-2014 17:39

In similar topic you recommended to check out 7.0
Here I have it installed, and the ugly bubbles with blueish background are still there.

I want my messages left-aligned and black-on-white, please add such option

I think a vital point to all messenger interfaces is the ability to use good emoticons/smilies/emoji for people to express themselves in more fun ways. Before there was skype, there was MSN messenger and it can't be denied that the biggest misery in the loss of MSN was the fact that there would no longer be a good messenger interface that provided the same function to add your own custom emoticons. And after having no choice but to move onto Skype, I was greatly disappointed by the poor and limited emoticons available. To be quite honest, they suck so much that neither I or any of my friends even use them. It used to be really different and fun to be able to use your own custom emoticons, because you'd have your own person collection of them that you could send to anyone, anywhere. It never ever got boring and I feel this is something that Skype GREATLY lacks. 
Perhaps this is something that is difficult to accomplish in skype and perhaps requires a lot of software work, however i feel it would really be worth all the effort to add this feature and surely will benefit you and all skype users happier with their skype experiences.
I would not believe that this is something that can't be done, because MSN messenger was capable of having it and i believe Skype is ought to be far more advanced, however as of yet  I still think skype is inferior to MSN mainly due to this reason.
At least please add this function for PC/laptop if it is too hard for mobile. (although if facebook is able to display advanced smileys in its messenger, then again im not sure why skype couldn't)

Thank you for reading and I sincerely hope this suggestion will be considered and that you'll add this function! :happy: 

Status: Duplicate

Thank you for the feedback. Custom emoticons are being considered. There are other custom emoticon requests such as If other users would like this added, please add your kudos there.

Hey :happy:

i tought it can be really nice if you will add custom emoticons to skype.

it was really nice function in the Messenger and many people love it.


hope you can add it :happy:

Status: Under consideration
Thank you for the feedback. Custom emoticons are being considered. There are other custom emoticon requests such as If other users would like this added, please include your kudos.

Imagine my disgust seeing some tall cat thing when I try to type out ":3". And the horror when I find out that (fubar), (finger), (wtf), and (hollest) don't do anything either.


My idea for the Windows client is for Skype to restore the (fubar), (finger), (wtf), and (hollest) smileys and remove the ":3" smiley (and reverting any other changes that were made that I haven't listed). Put the emote set back to the way it was in version 6.13, please!

Status: Under consideration
Thank you all for your feedback, we will raise this with the right team.

Allow users to create and use skins

Status: New Idea
by on ‎17-03-2015 19:28

The title says it all. If you want a good working example take Steam. You have all kinds of user-generated skins there.



It's midnight, I'm winding down for the night. I have about 20 conversations open using Trillian, my instant messaging client of choice. I have several conversations over AIM, many over YIM, and a few over more esoteric instant messaging services. I have 3 different IRC servers connected and several Skype conversations. They all use the same type of window, they're all in different tabs. I'm not the average Skype user - I'm a power user, this is how I relax.


My instant messaging client has a set of accounts for work, gaming, and then a set of personal accounts. After that I have every instant messaging account I've had over the past 15 years bound to it. This means I have well over 20 accounts attached to it! It's a very busy program.



Skype used to support third party clients through the Skype API or Skypekit, however, support for both has been discontinued. The Skype client's interface is much different from my preferred IM client's. It isn't able to manage 20 different tabs at once and it's difficult to keep track with hundreds of different individuals because of how it handles categorization. I can't manage multiple identities/presences at once nor can I write my own plugins to help me manage the herculean task of keeping up with everyone. This is not stuff Skype needs to be worried about doing.


Currently there's no supported way for third party clients designed for power users like me to connect to the Skype network. Skypekit will stop working soon enough and I simply won't be able to keep up with the people who want me to keep up with them. I'd imagine quite a few other power users are in the same boat. None of us want Skype to try to cater the Skype client to our needs - we're not mainstream users, we're a minority and we know it.


However, right now the Skype network is closing to anything but the official client. In my opinion this isn't a good thing. It prevents new and esoteric platforms from accessing the Skype network, it prevents power users from accessing the Skype network in the way they need to access it, and it discourages innovation on the network.


I believe Skype should either remake the Skype API that put the official client in to silent mode, keep Skypekit up to date (though Skypekit had issues with multiple instances running in the background), or provide a means for third party clients to access the Skype network. This could even be done via federation with an open protocol I.E. XMPP or other protocols.


Besides allowing power users like me a way to access our Skype contacts in a way that is seamless from our AIM and YIM and other contacts, the last latter implementation would allow Skype to grow in new and innovative ways, especially as the Internet of Things expands.


Long story short: Skype should allow third party clients a means to access the service that does not require direct user interaction with the default Skype interface.


Thanks for your time and consideration!

Hello Skype Community!! 


Remember the feature we had nack in the Old Days in Live Messenger? To be able to add our own emoticons ..? Well to be honest i really miss that, and since Live Messenger isnt available anymore because we now use Skype for that, it'll AWSOME if you guys could readd this feature to Skype.


I mean, if you think about it, there are millions of people using Skype nowadays. Imagine how this feature will change the way people chat from Skype. Being able to add and use unique emoticons to express feelings with funny or sad unique emoticons. I still remember how it was when i was chatting with friends and poof! "Oh! there's an emoticon i never seen. Wow it looks cool, i think ill add it too" or " that one doesnt look that good i dont want it"  Back then we were able to decide which emoticons we  like and wanted to use and which not. But now , we can only use the standart ones. They're pretty cool and stuff but its the same every single time and at some point it get kinda boring.. 

I really wish this goes under Consideration and hopefully be there to use in the next updates :happy:


Thanks a lot for reading this! ^^

Display user local time like in previous versions. It is very useful information when you chatting with people from other countries.

Status: Implemented

Local time of your contacts is shown again in the profile section in Skype 7.2 for Windows desktop. Please update from

Custom Emotes

Status: Under consideration
by BananasGoMoo on ‎30-01-2014 04:12

My idea is to add custom emotes such as the ones from WLM, since all of those users were merged onto Skype, it would be nice to have that feature again.

I recently uninstalled Skype from my computer and do not intend to use it any more - until some major, and much needed, changes are made to the functionality and the stability of this software.


1. Open up the protocol to third-party clients.  To protect Skype's premium services, I can understand and would encourage keeping many components of the Skype service pantheon - especially the VOIP functionality - restricted only to the official Skype platform.  However, there are users who, perhaps somewhat misguidededly, stick to using Skype for text-based conversation.  Skype's protocol does not allow third-party clients to send and receive messages unless Skype itself is running - this is counterintuitive, especially from a business perspective where third-party multichat clients are frequently used to enable text-based communication.  Not every business has a need or desire for VOIP or video chat.  Having the basic text chat capability (maybe even on a derivative of a mature chat protocol such as XMPP) available to third-party multiclients would be a huge boon for those of us who prefer our code execution overhead as slim and light at possible.


2. Theming.  I keep seeing this issue pop up in the requests, and I keep seeing it being ignored.  Have we learned nothing from Windows 8 and the decision to ignore the requests of large portions of the userbase?  Not everyone wishes to see white, cyan blue monotone every time they want to have a Skype conversation.  In fact, brighter colors are known to increase eye strain in individuals who spend signfiicant amounts of time on their computer.  The reasons and rationales given for something as simple as a small handful - a dozen, or so - pre-selected themes that would allow a little customization of the Skype color scheme and desktop footprint, are beyond the scope of this feedback and have been discussed a thousand times.  From a perspective of effort, re-skinning a UI is simple.


3. Separation of Component Windows.  The traditional "buddy list window" and "chat dialog window" model is not obsolete.  It gives the user quite a bit of flexibility as to how they manage their machine's workflow, allowing communications clients to function alongside programs harmoniously and without detracting from necessary screen real estate.  If no chats are active, the chat window can be minimized.  Skype, however, has inexplicably chosen to unify everything to one window - even in situations where no chat/video/voice activity is being utilized by the program.  Why devote a giant square on the screen to show "nothing is happening" when the part where nothing happens, can simply be dismissed leaving the part that allows us to contact those we communicate with to re-open it as necessary?

4. 3rd Party API freezes.  For some reason, despite spending hours attempting to find a workaround, Skype will re-populate third party APIs without my permission each time the program is started.  It requires me to manually shut them off - but, they automatically re-engage, without informing me.  There are known issues with the specific APIs Skype is trying to communicate with, and I wish to keep them off, however Skype seems to know better.  As a result, my computer becomes unresponsive for 3-5 minutes at a time (although no BSODs have been noted) and clearing /appdata/ has had no effect on this recurring and highly frustrating problem.


5. Killing the old API's.  Yes, old news.  Yes, still a headache.  I understand the desire for a homogenous experience across a variety of devices but you are making the fundamental assumption that the user expects the exact same functions out of each class of a device.  Different devices serve different purposes, and the original Skype APIs allowed third-party developers the flexibility to extend Skype to take the best advantage of the device being used.  For some obvious reasons, certain plugins would be useless on a tablet while great on a laptop, and vice versa.  This also killed third-party multiclient support, which felt like a slap in the face.  I want a unified interface that lets me use all my protocols within a common framework; now I am relegated to switching between programs (and Skype is, in my opinion, visually hideous given the theme of my computer in general).  It takes more time.  It interrupts my workflow.  And then, for no reason, it attempts to use third party APIs that are supposedly off the table, and freezes my computer - preventing me from even using my multiclient.

You're trying to do too much, with one program, and the "one size fits all" approach simply doesn't work because one size does NOT fit all.  Skype needs to respond to the needs of its users and at least make an attempt to be stable and free of bugs, esepcially given the pedigree of its development.  And the hard truth is that the fewer choices you offer your customers on how and in what manner they are able to utilize your service - the more customers are going to seek solutions that meet their requirements from other services.  The 'father knows best' and 'one size fits all' didn't work for Windows 8 and it isn't working in Skype.  Differnet users have different needs and failing to meet them - or even just annoying them with something as mundane and simple as the UI - causes us to go elsewhere and as a result, I am now one of these former Skype users.


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