why skype new version not working in my laptop?

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why skype new version not working in my laptop?

Hi,

I have download skype new version on my laptop and is not working,I can't even sign in to it.

With the old version it will tell u to sign in but this is not like that it doesn't show anything, is brank with blue color. Or i don't know how to use? I need help

 

cashyoursclay
Novel Tourist
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Posts: 1
Registered: 16-01-2013
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Re: why skype new version not working in my laptop?

Please check this KB article first.

 

Is my PC running the 32-bit or 64-bit version of Windows?

 

Then try to re-register library files.

 

PC is running the 64-bit version of Windows

 

a)     Click Start.

b)     In the search box type cmd

c)     Right click on cmd and select Run as administrator.

d)     Type the following commands and press ENTER.

 

cd\

cd windows\SysWOW64

regsvr32 jscript.dll

regsvr32 vbscript.dll

regsvr32 jscript9.dll

 

Restart your PC.

 

PC is running the 32-bit version of Windows

 

a)     Click Start.

b)     In the search box type cmd

c)     Right click on cmd and select Run as administrator.

d)     Type the following commands and press ENTER.

 

regsvr32 jscript.dll

regsvr32 vbscript.dll

regsvr32 jscript9.dll

 

Restart your PC.

 

Please note that, there is a space after regsvr32 and jscript9.dll is for IE9 / IE 10 version.

 

Which version of Internet Explorer am I using?

Regards,
Tamim
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Tamim
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Posts: 32360
Registered: 27-09-2011
Message 2 of 2 (209 Views)
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