Just placed a video call and was not able to get the video option to turn on. Each time I clicked on it the thumbnail window started to open and then the setting reverted to off. My contact was also unable to activate video from their end. I'm working with a Dell laptop and built in camera that works fine. Just completed video calls last week without problem. Any idea what's up?
Same here - only happened with one person so far. Just completed a group video call using another Skype ID with the same computer and everything worked fine.
I have the same problem. The video will immediately switch to "off" anytime I try to switch it on. It happened one week ago and again today, in the beginning of a call with the same person. I haven't tried video calling anyone else. Both me and the other person use macs (macbook here and an older mac at the other end). The problem seems to be with my macbook, since I was able to video call the other person from a pc.
I would be so grateful for a solution.....
This has never happened before. Is it possible that the cause is the most recent Skpe update?
I'm encountering the saem problem that the video on my Dell laptop doesn't stay active. But it had worked before I did the recent Skype upgrade. I see several other postings on the problem but no offers on a resolution. Where to go for some tech help from Skype?
You can try to uninstall the currently installed 6.2 version and install the previous 18.104.22.168 version using this msi-installer: